Jerrold Davis
Temco Logistics (Home Depot)
Phenix City,AL
16
years of professional experience
Organized (Master Technician) with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record committed & dedicated.
Work History
Master Technician
2 Years 4 Months- Installed and configured various systems, ensuring compliance with safety standards.
- Utilized specialized tools and equipment to execute installations efficiently and accurately.
- Installed complete systems at new residential and business construction sites.
- Conducted pre-trip and post-trip inspections to maintain vehicle reliability.
- Communicated effectively with dispatch regarding delivery status and updates.
- Ensured compliance with safety regulations and company policies during deliveries.
- Operated box trucks to transport goods efficiently across designated routes.
- Established positive relationships with clients by providing exceptional customer service during deliveries.
- Inventoried and inspected goods to determine quantities and conditions.
- Operated hand and power tools effectively to assist with equipment installations and repairs.
Credit Manager
2 Years 2 Months- Managed credit assessments to determine customer eligibility for rental agreements.
- Negotiated payment plans with delinquent customers to minimize losses while maintaining positive client relationships.
- Oversaw collections processes to reduce delinquency rates effectively.
- Referred delinquent accounts to collections department or outside resources.
- Collaborated with management to evaluate credit strategies and develop improvements.
- Collaborated with management to establish performance metrics for credit operations.
- Developed strategies to enhance customer payment compliance and retention.
- Developed strong relationships with clients through professional communication and timely resolution of credit issues.
Head Ration
1 Year 3 Months- Self-motivated, with a strong sense of personal responsibility.
- Adapted quickly to work demands in busy retail settings.
- Collaborated with team members and operated independently to achieve project goals.
- Learned new processes rapidly to meet changing work requirements.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Assistant Manager
1 Year 11 Months- Developed and implemented staff training programs to enhance operational efficiency and customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Increased sales through effective merchandising strategies and targeted promotions.
Unloader
2 Years 5 Months- Operated machinery for efficient unloading and sorting of packages.
- Maintained safety standards while handling freight in fast-paced environment.
- Collaborated with team members to complete unloading tasks in a timely manner, ensuring deadlines were met consistently.
- Collaborated with team members to streamline unloading processes.
- Trained new employees on safety protocols and operational procedures.
- Ensured compliance with safety protocols during unloading processes.
- Loaded packages onto pallets and into staging areas as directed.
- Used barcode scanners and other technology to track and document cargo information.
Pipe
10 Months- Responsible for all pipes coming out of machine, cleaning around all operator machines, stacking boxes, feeding (wool) machine when working as a machine operator.
- Used pipe enable measurement of the pipes of all sizes.
- Unloaded, picked, staged and loaded products for shipping.
- Packed and re-packed boxes to ensure safe shipping.
FSW Food Services Worker
8 Months- Unloaded product shipments and stocked freezers to ensure timely availability of items.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Carefully maintained sanitation, health and safety standards in all work areas.
- Cut and chopped food items and cooked on a grill or in fryers.
- Prepared and served beverages such as coffee, tea and fountain drinks.
- Quickly and efficiently processed payments and made accurate change.
- Resolved guest complaints promptly and professionally.
- Took necessary steps to meet customer needs and effectively resolve food or service issues.
- Worked well with teammates and openly invited coaching from the management team.
- Resolved guest complaints to enhance customer satisfaction and maintain service quality.
- Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
- Addressed customer needs and resolved food or service issues to foster a positive dining experience.
FSW Food Services Worker/ Assistant Manager
2 Years 11 Months- Addressed customer needs and resolved food or service issues.
- Received orders, processed payments, and addressed guest concerns effectively while serving fresh, hot food promptly with a positive demeanor.
- Served orders to customers at windows, counters and tables.
- Quickly and efficiently processed payments and made accurate change.
- Communicated clearly and positively with co-workers and management.
- Cut and chopped food items for meal preparation in a busy kitchen. and cooked on a grill or in fryers.
- Cut and chopped food items and cooked on a grill or in fryers.
- Prepared and served beverages such as coffee, tea and fountain drinks
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Cleaned food preparation areas to maintain hygiene standards in the kitchen., cooking surfaces, and utensils.
- Supported management by managing monthly inventory control and coordinating weekly stock ordering to ensure optimal supply levels.
Education
High School Diploma - Computers
Member of JV-Varsity Basketball Team
- Computer Technology
- Basic Leadership Training Certificate
- Basic Information Technology Certificate
- Customer Services Certificate
- Computer Science
Attended college from August 2012 until January 2014.
Skills
Excellent problem solving skills
Basic Leadership Training Certificate
Customer Service Training
Basic InformationTechnology Certificate
Computer Skills
Programming and design skills
Industrial Group Skills
Computer
Software
Hardware
Strong communication skills
Installing equipment
Accomplishments
- Leadership
- Served as leader as a Industrial worker, FSW (Food Services Worker)
- Created high-quality web pages, design graphic
- Managed the position of a Assistant manger position for 5-6 months after AM move to another facility.
- Accomplish a N.I.E Cert frame working with AAFES (Army Air Forces Exchange Services
- Basic Information Technology Certificate
- Customer Services Certificate
- Basic Leadership Training
Timeline
Master Technician
Temco Logistics (Home Depot)
04.2024 - CurrentRead More
Credit Manager
Rent A Center Warehouse & Retail Store
02.2022 - 04.2024Read More
Head Ration
Rolling Hills Food Services
10.2020 - 01.2022Read More
Assistant Manager
Army Air Force Exchange Services Charleys
10.2018 - 09.2020Read More
Unloader
UPS
03.2016 - 08.2018Read More
Pipe
Industrial Insulation Group
04.2015 - 02.2016Read More
FSW Food Services Worker
AAFES (Army Air Forces Exchange Services)
07.2014 - 03.2015Read More
FSW Food Services Worker/ Assistant Manager
AAFES (Army Air Forces Exchange Services)
01.2011 - 12.2013Read More
New Mexico State University
from Computer Science
Read More
Earl C. Clement Morganfield
from Computer Technology
Read More
Onate High School
High School Diploma from Computers
Read More