Jerrold Howard
Saint Louis, MO.,MO
Summary
Professional medical logistics expert with strong background in time-sensitive deliveries. Known for reliability, adaptability, and commitment to maintaining strict protocols. Skilled in managing routes, ensuring secure and timely transport of medical specimens, and working collaboratively with healthcare teams. Recognized for excellent communication, problem-solving abilities, and consistent focus on achieving results.
Overview
2026
2026
years of professional experience
Work History
Medical Courier
Priority First
2017 - Current
- Learned safety protocols and procedures for handling medical deliveries.
- Assisted in organizing and scheduling timely pickups and drop-offs of medical specimens.
- Familiarized with operating delivery vehicles while adhering to traffic regulations.
- Maintained accurate records of deliveries, ensuring compliance with healthcare standards.
- Performed routine vehicle inspections to ensure safe and reliable operations.
- Adapted quickly to changing delivery schedules and routes for efficiency improvement.
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Improved customer satisfaction by providing timely updates on shipment status and addressing concerns promptly.
- Enhanced delivery efficiency by optimizing route planning and adhering to strict schedules.
- Properly documented all specimens received using Software.
- Collaborated with healthcare professionals to facilitate smooth coordination of specimen pick-up and delivery processes.
- Developed strong relationships with clients by consistently delivering outstanding service and maintaining professionalism at all times.
- Supported team members during high-volume periods or absences by covering additional routes when necessary.
- Strengthened client relationships by consistently meeting or exceeding delivery expectations and deadlines.
- Streamlined communication between dispatchers, patients, and healthcare providers for efficient coordination of service requests.
- Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Obtained signatures for delivery documents and packages.
- Tracked delivery status and updated customers for expected delivery time.
Timeline
Medical Courier
Priority First
2017 - Current
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