Results-driven Forklift Operator with strong expertise in quality inspection and inventory management. Proven ability to enhance operational efficiency while maintaining documentation accuracy.
Overview
18
18
years of professional experience
4
4
Certifications
Work History
Lead Shipping & Receiving Forklift Operator
Old Dominion Freight Line, Inc.
Thomasville, North Carolina
09.2012 - Current
Sorted cargo to ensure seamless loading and unloading operations.
Executed efficient loading and unloading of freight using forklifts.
Verified shipment accuracy and assessed damage during inspections to maintain inventory integrity.
Installed protective devices on shipments, minimizing risk of damage during transit.
Transported materials between various locations using appropriate handling equipment.
Operated forklifts to load and unload freight efficiently.
Inspected incoming shipments for accuracy and damage.
Claims Processing Specialist
Old Dominion Freight Line, Inc.
Thomasville, North Carolina
09.2007 - Current
Reviewed and processed claims for freight damage and loss, ensuring timely resolution for customers.
Communicated with customers to provide updates on claim status and clarify documentation requirements, enhancing customer satisfaction.
Reviewed and processed medical and dental claims for accuracy, contributing to compliance with industry standards.
Analyzed claim information to determine validity and compliance with policies.
Reviewed submitted documentation from providers for completeness prior to submitting claims.
Documented claim processing activities in accordance with established procedures.
Continuously monitored changes in industry standards related to health care reimbursement practices.
Generated reports summarizing daily activity related to claims processing operations.
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