Jerry Alcivar

• Introduction and presentation of guests and speakers at formal events.
• As the face of the event, setting the tone and maintaining appropriate energy levels of the audience.
• Keeping guests informed in an upbeat manner for a smooth and logical progression.
• Comfortable in public speaking amongst large groups of people.

Installation and repair of voice and data circuits.

Fiber optic splicing, testing and troubleshooting.

Pole climbing, ladder climbing and working aloft.

Familiar with low voltage wiring: voice, coax, cat6.

Collaborated with intercompany departments in a team based environment.

Professional interaction with Verizon customers.

• Responded to customer requests for products, services, and company information.
• Answered constant flow of customer calls with minimal wait times.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Offered advice and assistance to customers, paying attention to special needs or wants.