Jerry Avila
Fayetteville,GA
Summary
Driven by a passion for excellence, I honed my technical aptitude and teamwork skills at Williams Secretary, contributing significantly to project successes. My experience spans sales, secretarial duties, and culinary prep, showcasing my adaptability and problem-solving abilities. I excel in environments that require both hard skills like equipment operation and soft skills such as customer service, always aiming for continuous improvement.
Overview
18
18
years of professional experience
Work History
Apprenticeship Trainee
Williams Secretary
Atlanta,GA
05.2024 - Current
- Completed assigned tasks efficiently while maintaining high-quality standards as per company guidelines.
- Contributed to project success by assisting team members with various tasks, demonstrating commitment and teamwork.
- Enhanced practical skills by engaging in hands-on training sessions under the supervision of experienced professionals.
- Expanded technical expertise by mastering industry-specific tools, equipment, and software applications.
- Completed tasks in accordance with safety protocols, contributing to a safer working environment for all employees.
- Gained valuable industry knowledge by shadowing skilled mentors during daily operations and duties.
- Demonstrated a proactive approach towards learning new concepts or acquiring new skill sets beyond assigned duties when necessary.
Sales Associate
Dollar General
Fayetteville, Ga
09.2023 - 06.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Managed inventory to ensure product availability, contributing to uptick in sales.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prioritized helping customers over completing other routine tasks in store.
Prep Cook
La Parrilla Restaurant
Fayetteville,Ga
04.2023 - 09.2023
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Followed orders from head chef to establish productive and timely preparation of meals.
- Prepared various types of cuisine, showcasing versatility and adaptability in the kitchen environment.
Bartender
Wheel's Bar and Grill
Denver, CO
01.2018 - 07.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Obtained cash bank and stocked service bar to prepare for operation.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
- Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
- Optimized beverage cost and waste management, regularly reviewing and adjusting pour sizes and inventory levels.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
- Implemented sustainable practices, reducing waste by introducing reusable straws and biodegradable napkins.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
- Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
- Contributed to event success, planning beverage menus and efficiently serving large groups.
- Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
- Boosted beverage sales, designing and promoting range of signature cocktails.
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
- Assisted with inventorying beverage stock and bar supplies.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Prepared garnishes by evenly slicing and pitting fruits.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
Apprentice Mechanical Engineer
C. E. S Industrials
Denver, CO
12.2013 - 07.2018
- Contributed to patent applications for innovative mechanical devices, strengthening company''s intellectual property portfolio.
- Participated in quality assurance initiatives aimed at reducing defects rates while increasing overall product reliability.
- Updated documentation regularly, maintaining accurate records of project progress, specifications, and revisions.
- Gained hands-on experience in various manufacturing techniques including CNC machining, welding, and sheet metal fabrication.
- Continuously expanded knowledge base through professional development opportunities such as workshops, seminars, and industry conferences.
- Increased workplace safety through the identification of potential hazards and implementation of corrective measures.
- Ensured compliance with industry standards by reviewing designs thoroughly before submission for approval.
- Reduced material waste by analyzing manufacturing processes and recommending more efficient methods or materials.
- Performed finite element analysis on components to ensure structural integrity under various operating conditions.
- Developed strong communication skills by presenting project updates to stakeholders during progress meetings.
- Conducted thorough testing of prototypes, ensuring accurate data collection for further analysis and adjustments.
- Streamlined assembly lines by identifying bottlenecks and suggesting improvements to enhance productivity.
- Collaborated with multidisciplinary teams to complete large-scale projects on time and within budget constraints.
- Improved the accuracy of inventory management systems through meticulous tracking of parts usage.
- Enhanced machine efficiency by conducting regular maintenance and implementing systematic upgrades.
- Achieved a better understanding of thermodynamics principles through real-world application in heating systems design projects.
- Assisted senior engineers in developing cost-effective solutions for complex mechanical problems.
- Assisted in troubleshooting equipment issues, providing timely resolutions to minimize downtime.
- Optimized production processes by designing and fabricating custom tools and jigs.
- Supported engineering team by creating detailed technical drawings using CAD software, improving design accuracy and simplifying communication with manufacturers.
- Developed technical skills through training and shadowing experienced professionals.
- Performed calculations according to standard procedures.
- Read and analyzed blueprints and project documentation to develop workflows and strategies.
- Communicated with engineering team to discuss methods to improve process and performance.
- Worked closely with engineers and assisted with product testing.
- Gathered and organized documents, drawings, and specification packages.
- Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
- Conducted cost-effective experiments with prototypes, documented results and delivered presentation to peers and professor.
- Designed and developed operating processes for converting and refining raw materials into products.
- Organized data archive of engineering specifications, drawings and specifications and maintained traceability of documents by proper filing and indexing.
- Documented survey information and organized data for review by senior engineers.
- Monitored and processed information for regulatory compliance.
- Wrote error-free project support documentation.
- Created engineering documentation, consisting of Type processes and Type information, for use in future projects.
- Complied with government and corporate safety policies and regulations.
- Calibrated Type equipment on weekly basis to reduce downtime.
- Performed data analysis using Type of Technology.
- Learned about development of network architectures for SIMATIC PLC, HMI, and SCADA systems.
- Created concept-level design of treatment works, analyzing hydrologic or hydraulic models and computations for stormwater and watershed master planning, stream restoration and water quality studies.
- Applied mechanical problem solving skills to develop creative solutions for quality products.
- Tested newly installed systems, closely monitoring functionality and adherence to operating specifications.
- Interpreted blueprints, technical drawings, schematics and computer-generated reports for new product development.
- Drafted assemblies, models, and other technical drawings.
- Troubleshot and diagnosed Type equipment issues, quickly made plans for repairs and monitored use to rectify issues.
- Designed budgets and cost estimates for projects with speed and accuracy while working closely with clients, drafters and employees to determine best courses of action.
- Performed pre-construction, quality and safety management, as well as constructability review, start-up and commissioning.
- Identified suitable materials for production use that aligned with environmental concerns and budget constraints.
- Developed internal processes and plans for mechanical verification, product development and factory processes.
Roofer
Water Proofing and Roofing
Denver, CO
06.2006 - 12.2013
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Performed patching and resealing of roofs to provide maintenance, repairs and protection.
- Installed, repaired, and replaced single-ply roofing systems.
- Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
- Inspected problem roofs to determine best repair procedures.
- Installed asphalt shingles, tile and metal roofing systems to manage exterior construction projects of residential, commercial and industrial buildings.
- Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
- Maintained a clean, organized job site minimizing disruptions to clients'' daily lives while also promoting efficiency within the crew.
- Inspected buildings to inspect for water damage, worn out flashing and other signs of roof damage.
- Consistently adhered to OSHA regulations creating a safe work environment for both crew members and clients alike while protecting company liability risks.
- Fastened composition shingles and sheets to roof with asphalt, cement and nails.
- Inspected roofs and identified deficiencies for repair cost estimation.
- Resolved issues quickly by troubleshooting problems related to leaks, structural damage, or poor workmanship from previous contractors.
- Served as a reliable point-of-contact for clients addressing concerns or questions regarding their roofing needs or ongoing projects.
- Enhanced company reputation through meticulous attention to detail in all aspects of roofing installation and repair.
- Improved client satisfaction by efficiently completing roofing projects within deadlines and budget constraints.
- Installed chimney flashing, gutters and other roof components to direct smoke away and offer protection from elements.
- Managed inventory of roofing supplies and materials.
- Provided exceptional customer service post-project completion ensuring client satisfaction remains high long after the initial job is done.
- Demonstrated exceptional problem-solving abilities when faced with unexpected challenges during roofing projects, swiftly implementing creative solutions to maintain progress.
- Followed manufacturer instructions and specifications to perform proper installation.
- Ensured safety compliance on job sites by thoroughly training team members on proper equipment usage, hazard recognition, and fall protection measures.
- Reduced project costs by effectively managing materials, labor, and equipment resources for optimal efficiency.
- Maintained high levels of quality control during roofing installations, conducting thorough inspections to minimize callbacks and warranty issues.
- Contributed to a positive work environment within the team by fostering open communication channels between colleagues and supervisors alike.
- Increased customer referrals with exceptional communication skills and professional demeanor throughout the entire project process.
- Assisted in estimating project costs accurately providing detailed material lists and labor requirements based on site assessments.
- Managed inventory control by regularly assessing material levels and proactively ordering necessary supplies to prevent project delays.
- Collaborated with architects, engineers, and general contractors to ensure seamless integration of roofing systems into new construction projects.
- Streamlined workflow processes for increased productivity through effective delegation of tasks and time management techniques.
- Facilitated successful collaboration between various trades working concurrently on-site streamlining overall project coordination efforts.
- Facilitated smooth project workflows by effectively coordinating with subcontractors and suppliers.
- Conducted thorough inspections to identify roofing issues, preventing potential leaks and damages.
- Secured repeat business by building strong relationships with clients through exceptional service and communication.
- Achieved high levels of customer satisfaction by tailoring roofing solutions to individual needs and preferences.
- Repaired and replaced thousands of square feet of roofing, extending lifespan of buildings.
- Minimized disruption to clients' daily lives during roofing projects through efficient planning and execution.
- Improved customer satisfaction by providing detailed consultations on roofing materials and techniques.
- Adapted to challenging weather conditions, ensuring project continuity and worker safety.
- Ensured safety compliance on all job sites, significantly reducing workplace incidents.
- Maintained high standards of craftsmanship on all roofing installations, ensuring durability and aesthetic appeal.
- Innovated on traditional roofing techniques, contributing to development of more efficient and effective practices.
- Enhanced team skill levels by conducting regular training on latest roofing technologies and safety protocols.
Education
G. E.D. -
Arrowhead
Colorado Springs, CO07.2019
Skills
- Technical aptitude
- Cross-Functional Skills
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Time Management
- Installation and repairs
- Safety awareness
- Relationship Building
- Safety understanding
- Site Management
- Flexible Schedule
- Work Site Organization
- Power and hand tool expertise
- Mechanical Troubleshooting
- Work Prioritization
- Equipment Operation
- Creativity and Innovation
- Finish work
- Residential construction
- Continuing education
- Supply Stocking and Storage
- Logging Paperwork
- Calculations and Measurements
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Active Listening
- Adaptability and Flexibility
- Self Motivation
- Analytical Thinking
- Professionalism
- Goal Setting
- Time management abilities
- Continuous Improvement
- Adaptability
- Installation and Finishing
- Project Planning
- Professional Demeanor
- Problem-solving aptitude
- Joining work
- Roofing
Languages
Spanish
Native or Bilingual
Timeline
Apprenticeship Trainee
Williams Secretary
05.2024 - Current
Sales Associate
Dollar General
09.2023 - 06.2024
Prep Cook
La Parrilla Restaurant
04.2023 - 09.2023
Bartender
Wheel's Bar and Grill
01.2018 - 07.2020
Apprentice Mechanical Engineer
C. E. S Industrials
12.2013 - 07.2018
Roofer
Water Proofing and Roofing
06.2006 - 12.2013
G. E.D. -
Arrowhead