Jerry Baskin
Ecorse
Summary
Accomplished Senior Technician and Project Engineer Manager with a proven track record at Horizons Unlimited, adept in troubleshooting and resolution, and skilled in fostering customer support. Expertise in system installations and hardware configuration, achieving significant efficiency improvements. Demonstrated leadership in managing multi-disciplinary teams to exceed project goals, showcasing exceptional technical assistance and interpersonal skills.
Veteran Senior Technician offering 10 years of progressive Landscaping and Normalized household pest(multiple chem applications techniques, and basic tax(W-2, 1099-98, state and Federal tax) experience. Strong team leader, trainer and organized worker dedicated to providing high-quality work in all settings.
Overview
27
27
years of professional experience
Work History
Senior Technician
Universal Pest Control
01.1995 - 12.2021
- Conducted tests of components and systems to evaluate performance and identify concerns.
- Diagnosed problems with Chemical application, automotive, and computer consumer report machines by applying technical knowledge and troubleshooting skills.
- Installed new systems and parts with efficient approach.
- Monitored and enforced safety measures to mitigate hazards.
- Monitored spare parts inventory and addressed shortages with purchasing personnel.
- Tested components and systems to evaluate performance and identify concerns.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Worked with diverse types of weather and ground conditions.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Researched and implemented new technologies and equipment.
- Tested systems, noting issues and completing preventive maintenance.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Liaised with internal departments to optimize productivity and efficiency.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Project Engineer Manager
Horizons Unlimited
01.2000 - 12.2015
- Partnered with project team members to identify and quickly address problems.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
- Maintained schedules to meet key milestones at every project phase.
- Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
- Established and managed change management processes to fulfill successful project transitions.
- Crafted and maintained project plans and schedules to meet organizational objectives.
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Developed and led multi-disciplinary team to redefine problems and reach solutions based on different perspectives.
- Developed and maintained project budgets to control costs and meet organizational and project goals.
- Monitored project progress, identified risks and implemented corrective measures to acquire success.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Maintained open communication by presenting regular updates on project status to customers.
- Developed and implemented project plans and budgets to ensure successful execution.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Reported regularly to managers on project budget, progress, and technical problems.
- Analyzed project performance data to identify areas of improvement.
- Recruited and oversaw personnel to achieve performance and quality targets.
Education
Associate of Arts - Business Administration And Management
American Intercontinental University
Schaumburg, IL11-2023
Skills
- Technical assistance
- Troubleshooting and resolution
- System installations
- Hardware configuration
- Customer support
- Hand and power tools
N/A languages and certifications
Although I have extensive experience(20+ yrs.) in the fields and job tittles I have expressed in this overview, I have yet to learn any new languages to fluency nor have I the certifications in the fields of study, research, or any awards pertaining. This being said I have plenty of experience of successfully regulated processes, legal codes, safety regulations, tax codes, and successful management of proper consumers, employees, and authorities and I have successfully reported to my supervisor any harmful, illegal, or unethical behavior that may have caused customers, employees, authorities wrongful or unjust damages that possibly could do so.
Timeline
Project Engineer Manager
Horizons Unlimited
01.2000 - 12.2015
Senior Technician
Universal Pest Control
01.1995 - 12.2021
Associate of Arts - Business Administration And Management
American Intercontinental University
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