Summary
Overview
Work History
Education
Skills
Timeline
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Jerry Battle

Knoxville,TN

Summary

Dynamic individual with hands-on experience in Grant Management and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Grants management professional with strong analytical and organizational skills. Expertise in navigating funding guidelines, preparing proposals, and ensuring compliance with grant requirements. Strong focus on team collaboration and achieving results with flexibility to adapt to changing needs. Known for reliability and effective communication in high-stakes environments. Dedicated Professional Fundraiser with several years of experience planning special campaigns and fundraising events.

Overview

15
15
years of professional experience

Work History

Grants Management Specialist

Department of Energy
07.2024 - 02.2025
  • Provided research administration duties which included but were not limited to proposal submissions, budget development, post award management, effort review, report submissions, closeout guidance, and financial oversight
  • Provided guidance to research communities and associated LU administrative offices, on regulations which governs sponsored program administration and compliance
  • Performed full grant life cycle management functions including funding announcement development, 2 CFR 200 compliance management, budget review, and grantee site visits
  • Conducted pre-award application reviews and participates in objective review panels of applicant PWSs and RFPs for DHS support
  • Provided advice and assistance to government program officials to ensure timely and accurate issuance of several million in DFC grant funds
  • Assisted applicant case load of over 112 grantees and tribal organizations with technical aspects of the grant/cooperative agreement award process
  • Provided management and oversight relatedto federal, state, industry and private foundation regulations for sponsored program administration.
  • Managed grant policy formulation, interpretations and administration.
  • Distributed grant requests for proposals, reviewed responses and recommended acceptance.
  • Negotiated favorable terms for awarded grants, maximizing the impact of funds received.
  • Managed the grant application process, resulting in a higher success rate and more funds secured.
  • Conducted thorough financial analyses of potential grants, ensuring alignment with budgetary needs and strategic priorities.
  • Provided expert guidance on fiscal management of grants to program staff, improving overall efficiency and effectiveness of funded projects.
  • Maintained a comprehensive database of grant information, ensuring easy access to up-to-date details for all team members.
  • Coordinated post-award activities such as contract negotiation, implementation planning, and progress monitoring for successful project execution.
  • Collaborated with cross-functional teams to develop comprehensive grant proposals, increasing approval rates.
  • Maintained up-to-date knowledge on federal regulations related to grants management, ensuring full compliance across all activities.
  • Developed training materials for staff on best practices in grants management, enhancing organizational capacity to secure and manage funding successfully.
  • Served as main point of contact for internal team members regarding grant-related questions or concerns.
  • Evaluated the performance of funded projects to ensure objectives were met and resources were utilized effectively.
  • Ensured timely reporting and compliance with grant requirements, maintaining positive relationships with funders.
  • Streamlined grant management processes by implementing efficient tracking systems and procedures.
  • Reviewed final drafts of proposals before submission to ensure accuracy, clarity, and adherence to guidelines.
  • Interpreted complex award documents to provide guidance on allowable costs and spending restrictions.

Grants Management Specialist

Chenega Enterprises/Cherokee Nation
09.2022 - 07.2024
  • Participates in negotiations for revisions to grants and cooperative agreements due to changes in the program or other unforeseen matters affecting the Bureau or recipient
  • Develops unique grant and cooperative agreements
  • Reviews requests for additional federal assistance, extensions of validity periods, or amendments to the grants and cooperative agreements to recognize budgetary changes
  • Reviews program and audit reports on various cost elements and performance
  • Performs risk assessments over 100 grant applicants prior to grant awards by reviewing audits, financial reporting, past performance data, proposed sub-recipients and beneficiaries, and risk factors specific to proposed activity and geographic location
  • Conducts site visits virtually to evaluate recipient's performance and to provide advice and technical support
  • Prepares responses to requests from the General Accounting Office, Congressional committees, other Government agencies and the general public
  • Providing technical authority in the development and review of policy and procedural issuances from the Department and the employing organization
  • Reviewing and commenting on proposed changes in rules or regulations, including Funding Opportunity Announcements
  • Maintaining appropriate agency grants management certification
  • Participating in grant review meetings and providing administrative and budgetary information
  • Reviewing periodic and final financial status reports to ensure that all obligations incurred meet conditions in HHS regulations, program guidelines, cost principles, and the specific limitations stated on the Notice of Grant Award.

Program Manager / Financial Analyst

Peachtree
01.2015 - 03.2021
  • Oversaw the fiscal and data operations for the Community Service Block Grant, Low Income Home Energy Assistance Program and Discretionary non-profit grant funding for 6 years in which served approximately 6,000 eligible entities annually, in 159 counties with an annual operating budget ranging around $3M to $20M depending on the agencies
  • Oversaw 10 assigned agencies: Macon-Bibb County EOC, Clayton County Community Services, Overview Inc., North Ga
  • Community Actions, Coastal Plain Area Economics, Coastal Ga
  • Area Community Action Authority, Inc., Middle Ga
  • Community Action Agency, Heart of Ga
  • Community Action Agency, West Central Community Action Council and Partnership for Community Actions Inc
  • Managed the full scope of the agencies for the full life cycle of the grants
  • Implemented Technical and Training Assistance for assigned agencies and boards
  • Conducted or participated in the development, review, revision, interpretation, and/or implementation of policies, procedures, standards, and guidelines under Office of Management Budget OMB’s Uniform Guidance
  • Assisted in developing Electronic Management Document System that provided a central repository for authorized personnel
  • (J: Drive)
  • Served as lead contract liaison for contracts including writing contract deliverables and ensuring compliances with DOAS requirements
  • Assisted agencies with reporting functions
  • Developed program budgets and allocating resources regionally to meet services outcomes; and works with Independent Community Action Agencies on the development and execution of regional budgets
  • Proven influencing and relationship building skills with internal and external partners and people from various backgrounds and cultures
  • Links and leverages resources to maximize efforts to support self-sufficiency
  • Ensured compliance with Chafee and other federal rules, guidelines, and data reporting expectations as it relates to fiscal and data operations
  • Ensured fiscal operations of meet are aligned with State Fiscal Policies regarding usage, control, tracking, and other such requirements
  • Monitored fiscal expenditures against program outcomes
  • Assisted in writing budget and other fiscal reports
  • Conducted monitoring activity of community partners annually
  • Ensured efficiency, effectiveness, and accuracy of all functions using computer systems, management controls, and sound organizational structure
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.
  • Developed strategic plans, setting clear objectives and achievable milestones for the team.
  • Managed cross-functional teams for successful project completion within deadlines and budgets.
  • Facilitated workshops and conducted one-on-one training to educate team members.
  • Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
  • Managed multiple strategic projects with numerous sub-projects or workstreams.
  • Identified program obstacles and communicated possible impacts to team.
  • Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.
  • Met with project stakeholders on regular basis to assess progress and make adjustments.
  • Coached team members on professional development opportunities, contributing to improved overall performance.
  • Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle.
  • Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
  • Optimized resource allocation, effectively balancing priorities and managing competing demands.
  • Built teams to address project goals and objectives for multiple projects.
  • Delivered high-quality results by setting performance metrics and monitoring progress against targets.
  • Coached team members on productivity strategies to accomplish challenging goals.
  • Spearheaded innovative problem-solving techniques that addressed challenges head-on, resulting in effective resolution measures.
  • Improved program efficiency by streamlining processes and implementing time-saving solutions.
  • Championed best practices in project management, fostering a culture of continuous improvement.
  • Streamlined communication channels to facilitate efficient collaboration among team members and stakeholders.
  • Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
  • Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
  • Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
  • Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
  • Increased customer satisfaction through effective communication of program goals and expectations.
  • Developed and maintained logistics workflows, procedures and reports.
  • Leveraged technology tools for enhanced project tracking, reporting, and information sharing among team members.
  • Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients.
  • Leveraged project management processes and tools to define and execute projects.
  • Implemented risk management strategies to mitigate potential barriers to project success.
  • Led change management efforts, supporting staff through transitions and promoting buy-in for new initiatives.
  • Participated in pilot tests and revised programs based on feedback and results.
  • Participated in vendor selection and management process for program initiatives.
  • Researched industry best practices in support of training development and program content.
  • Negotiated contracts with vendors, securing favorable terms that supported budgetary constraints.
  • Interacted with customers and clients to identify business needs and requirements.
  • Devised creative solutions to critical customer and user needs.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Defined clear targets and objectives and communicated to other team members.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Developed detailed plans based on broad guidance and direction.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Launched quality assurance practices for each phase of development
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
  • Facilitated smooth month-end close processes by efficiently reconciling accounts and addressing discrepancies promptly.
  • Streamlined financial reporting for better decision-making with clear, concise analysis and presentation.
  • Trained junior analysts on best practices in financial modeling, contributing to a stronger overall team performance.
  • Strengthened relationships with external partners through timely communication and collaboration.
  • Initiated process improvements that increased the efficiency of budgeting cycles while maintaining accuracy standards.
  • Collaborated with cross-functional teams to optimize budgets, resulting in improved resource allocation.
  • Evaluated proposed projects'' ROI using NPV, IRR, and other financial metrics, helping prioritize initiatives with maximum value potential.
  • Played a key role in annual audits by preparing detailed schedules, supporting documentation, and assisting auditors throughout the process.
  • Enhanced forecasting accuracy through the development of sophisticated financial models and tools.
  • Identified underperforming product lines by conducting thorough profitability analysis.
  • Enhanced investor relations with comprehensive, clear financial presentations.
  • Facilitated cross-departmental understanding of financial metrics, holding regular training sessions.
  • Streamlined audit processes, coordinating effectively with external auditors to ensure compliance.
  • Optimized budget allocation, conducting meticulous cost-benefit analyses for major projects.
  • Supported successful negotiations, preparing detailed financial models and scenarios.
  • Reduced time spent on manual data entry, implementing automated data extraction tools.
  • Improved cash flow management with rigorous accounts receivable tracking.
  • Improved financial forecast accuracy by implementing new, dynamic modeling tool.
  • Enhanced team productivity, leading initiatives to improve financial analysis tools and techniques.
  • Increased stakeholder confidence, providing transparent and accurate financial reports.
  • Reduced financial risks by developing and implementing robust risk management policies.
  • Led financial due diligence for potential M&A activities, ensuring thorough evaluation of targets.
  • Enhanced accuracy of financial projections, incorporating latest market trends and data.
  • Drove profitability improvements by advising on cost-reduction strategies.
  • Supported strategic decision-making with in-depth market trend analysis.
  • Supported corporate restructuring, analyzing financial implications of proposed changes.
  • Streamlined financial reporting processes, significantly reducing time required for monthly close.
  • Facilitated smoother internal audits, standardizing documentation and evidence collection procedures.
  • Created and maintained precise and accurate models, charts and reports.
  • Conducted due diligence on potential investments and presented findings to investors.
  • Participated in client meetings to discuss financial analysis and investment strategies.
  • Created financial strategies to optimize portfolio performance and reduce risk.
  • Generated comprehensive reports on portfolio performance and risk assessment.
  • Presented oral and written reports on general economic trends, individual corporations and entire industries.
  • Developed financial projections and forecasts to guide investment decisions.
  • Monitored market trends and news to identify emerging opportunities.
  • Assisted in preparation of presentations, data tables and other documents for investor meetings.
  • Orchestrated client-centered financial packages factoring in current market trends.
  • Evaluated performance of existing investments and adjusted accordingly.
  • Assisted companies with choosing and timing investments for optimal results.
  • Helped clients make optimal decisions on amounts and timing of capitalization.
  • Coordinated with financial advisors to develop long-term investment strategies.
  • Developed financial models to assess potential investments and identify potential risks.
  • Improved emergency resolution processes to save time.
  • Reviewed and analyzed project spending throughout project life cycle.
  • Researched macroeconomic, industry and company-specific data to inform investment decisions.
  • Tracked prices, yields and other trends to correctly interpret impacts on investment programs.

English Language Arts Teacher

Bibb County Board of Education
01.2013 - 01.2015
  • Ver oPosition is responsible for creating a classroom environment for that develops in each student skills of listening, speaking, reading, and writing that are fundamental to effective communication and literate citizenship; that develops appreciation of good literature of all types; that motivates students to read widely for information and recreation; that develops standards for critical judgment of written and oral communications transmitted by mass media; and that discovers and develops special talents of students in the field of English to prepare each student to meet the Georgia standards
  • Taught content and skills in English language, literature, composition, reading, journalism to high school students, utilizing curriculum designated by Newport News Public Schools
  • Instructed students in citizenship and basic subject matter specified in state law and administrative regulations and procedures of Newport News Public Schools
  • Adapted English material and methods to develop relevant sequential assignments and lesson plans that guide and challenge students
  • Developed lesson plans and supplementary materials compatible with the division’s basic
  • Instructional philosophy and congruent with course / SOL standards; provides individualized and small group instruction to adapt the curriculum to the needs of each student and subgroups of students
  • Serve as a field expert in professional academic coaching methodologies and other student development strategies to increase students’ non-cognitive skills, overall academic success, retention, graduation, and integration into the workforce
  • Evaluated academic and social growth of students, prepares report cards, keep appropriate records to include attendance reports, checklists, census forms, and other recordkeeping activities, as necessary
  • Encouraged students to think independently and to express original ideas
  • Evaluated each student’s progress in meeting the course standards for English skills (listening, speaking, reading, and writing)
  • Established and maintained standards of student behavior needed to provide an orderly, productive classroom environment
  • Identified student needs and cooperates with other professional staff members in assessing and helping students solve learning, health, and attitude problems
  • Communicated with parents and school counselors on student progress
  • Supervises students in assigned out-of-classroom activities during the working day
  • Participated in faculty committees and the sponsorship of student activities
  • Administered testing in accordance with division testing practices
  • Modeled nondiscriminatory practices in all activities.
  • Enhanced student engagement by developing interactive lesson plans tailored to diverse learning needs.
  • Taught complex language arts concepts to improve student comprehension and performance.
  • Facilitated student discussions and activities to promote critical thinking skills.
  • Encouraged creative expression through assignments, fostering a passion for literature.
  • Improved classroom participation by integrating multimedia resources into teaching.
  • Designed assessment tools for tracking progress and identifying areas for improvement.
  • Collaborated with colleagues to develop interdisciplinary projects, broadening student perspectives.
  • Provided personalized feedback to students, enhancing their writing skills.
  • Conducted parent-teacher conferences to discuss student progress and set goals.
  • Integrated technology into lessons to enhance learning experiences and engagement.
  • Created a supportive classroom environment, encouraging open communication and respect.
  • Adapted teaching methods to accommodate varying learning styles and abilities.
  • Mentored student teachers, offering guidance and support in instructional techniques.
  • Spearheaded literacy initiatives, increasing reading levels among students.
  • Organized extracurricular activities to promote teamwork and leadership skills.
  • Reviewed curriculum content to ensure alignment with educational standards.
  • Attended professional development workshops to stay current with educational trends.
  • Enhanced vocabulary acquisition through targeted exercises and practice.
  • Implemented peer review sessions, fostering cooperative learning among students.
  • Addressed behavioral issues calmly, maintaining a positive learning atmosphere.
  • Collaborated with colleagues to develop interdisciplinary units, promoting a more holistic understanding of language arts.
  • Taught age-appropriate spelling techniques, grammar rules, and language skills.
  • Kept classroom organized, clean and safe for students and visitors.
  • Helped students develop academic, social and emotional skills for long-term success.
  • Evaluated academic skills of each student through verbal assessments, graded assignments, and standardized tests.
  • Prepared and implemented lesson plans covering required course topics.
  • Served as an advisor for extracurricular activities such as the school newspaper or drama club, providing guidance and encouragement for student participants.
  • Promoted effective verbal and written communication through listening, speaking, reading, and writing practice.
  • Assessed student writing using rubrics aligned with state standards, ensuring consistent evaluation criteria across all assignments.
  • Completed in-service and additional training to maintain professional growth.
  • Led parent-teacher conferences that provided constructive feedback on student progress while fostering collaboration between home and school environments.
  • Developed strong reading skills among students by implementing engaging literature circles and guided reading activities.
  • Fostered a supportive learning environment that celebrated diversity and nurtured the unique talents of each individual learner.
  • Participated in ongoing professional development opportunities to stay current on best practices in language arts education.
  • Mentored new teachers in effective lesson planning, classroom management, and assessment methods, contributing to their professional growth.
  • Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
  • Promoted critical thinking skills through analytical writing assignments that encouraged students to synthesize information from multiple sources.
  • Enhanced student comprehension by utilizing innovative teaching techniques and multimedia resources.
  • Designed and implemented differentiated instruction to accommodate diverse learning needs and styles.
  • Increased student motivation by incorporating creative projects that allowed students to demonstrate content mastery in various formats.
  • Established positive relationships with students, parents, and fellow educators through open communication channels.
  • Evaluated student progress and adjusted instructional strategies accordingly, leading to improved performance for struggling learners.
  • Established and maintained professional relationships with students, staff, parents and community members.
  • Supported students in development of skills and strategies to become independent and successful learners.
  • Created and maintained safe and orderly classroom environment conducive to learning.
  • Utilized data to inform instructional decisions and personalize learning.
  • Encouraged students to take active role in learning and academic success.
  • Assisted in development of college and career readiness programs.
  • Assisted in development of extracurricular activities and special events.
  • Provided guidance and mentoring to students regarding academic, social and emotional issues.
  • Developed and implemented variety of instructional strategies to meet diverse needs of students.
  • Built variety of formative and summative assessments to measure student progress.
  • Assessed and evaluated student performance through use of standardized testing.
  • Developed and implemented behavior management plans to address student issues.
  • Supported development of individualized education plans for students with special needs.
  • Produced engaging lesson plans and activities to help students master learning objectives.
  • Promoted culture of inclusion, respect and collaboration in classroom.
  • Monitored student progress and provided feedback to both students and parents.

Center Director

CITY OF MACON
06.2010 - 01.2013
  • Oversaw full scope of program management by playing a lead role in the design, implementation and management of programs and activities
  • Managed the overall daily financial operations
  • Duties include:
  • Oversaw the day-to-day operations of programs and activities
  • Supervised the day-to-day operation of call center to ensure customer satisfaction
  • Ensured proper policies and procedures of program
  • Monitored and developed spreadsheets for unit tracking utilizing Excel
  • Supervised a staff of twenty-five (25) exempt and non-exempt employees
  • Directed recruitment and retention of supervisors and staff
  • Created annual budget and daily reports
  • Ensured adequate staffing for planned programs
  • Ensure facility is properly equipped and configured for scheduled activities
  • Conducted interviews, performance evaluations, trained full time and part time employees
  • Managed Innovation Center physical space for efficient day-to-day operations
  • Interacted with the public and community groups to plan and discuss new programs and activities
  • Facilitated the planning, coordination, development, and implementation of the strategic plan for the program
  • Ensured the accurate preparation of departmental, annual, and ad hoc reports relative to the work executed through the program
  • Developed work assistant programs that included preparing resumes, networking, and collaborating with staff agencies, building relationships in the communities, and held trainings for at-risk youth and young adults.

Lead Eligibility Specialist Human Services

FULTON COUNTY, DFCS
10.2009 - 05.2010
  • Monitored Unit Specialists on daily functions and responsibilities
  • Implemented the day-to-day rollout of DFCS contract providers
  • Monitored a Unit of twelve (12) members verifying and approving employment
  • Distributed and monitored caseloads to my assigned unit and ensured they were carried out timely with proficiency
  • Managed inventory of supplies for the unit to ensure all was equipped and ready to perform daily task
  • Ensured all program policies and procedures were properly conducted
  • Key Result: Created strategies and managed initiatives that exceled in achieving and sustaining the outcome needed for DFCS contract providers.
  • Processed applications to determine eligibility for various assistance programs.
  • Conducted interviews with applicants, ensuring accurate information collection for eligibility assessments.
  • Reviewed documentation to assess compliance with program requirements.
  • Improved application processing time by streamlining verification procedures.
  • Assisted clients in understanding eligibility criteria and application procedures.
  • Analyzed applicant data to make informed eligibility decisions.
  • Provided support and guidance to applicants, enhancing their understanding of program benefits.
  • Collaborated with team members to update and maintain accurate records in the eligibility database.
  • Ensured confidentiality of sensitive applicant information, adhering to privacy regulations.
  • Communicated clearly with applicants, addressing questions and concerns about eligibility determinations.
  • Evaluated eligibility criteria to ensure fairness and consistency in application processing.
  • Developed informational materials to educate applicants about program requirements.
  • Facilitated resolution of complex eligibility issues, coordinating with internal departments.
  • Advised applicants on potential eligibility for additional services or programs.
  • Improved client satisfaction by promptly resolving eligibility inquiries.
  • Trained new staff on eligibility determination processes and best practices.
  • Monitored changes in program requirements, updating procedures accordingly.
  • Conducted quality assurance checks to ensure accuracy of eligibility determinations.
  • Streamlined communication with applicants, reducing wait times for eligibility decisions.
  • Enhanced efficiency of application reviews by implementing new tracking systems.
  • Enhanced client satisfaction by providing timely and accurate eligibility determination for various assistance programs.
  • Reduced errors in eligibility determinations by maintaining thorough knowledge of program guidelines and regulations.
  • Provided exceptional customer service through prompt response times, clear communication channels, and diligent follow-up practices.
  • Resolved discrepancies with client applications to verify eligibility.
  • Ensured compliance with local, state, and federal regulations during all phases of the eligibility determination process.
  • Maintained detailed records of client interactions, ensuring accuracy and confidentiality of sensitive information.
  • Evaluated financial documents to accurately assess income levels, assets, expenses, and other relevant factors impacting client eligibility status.
  • Assisted clients with accurate eligibility form, application and document completion.
  • Interviewed applicants and explained scope of different available benefits.
  • Processed and certified documents for accuracy and compliance with government regulations.
  • Streamlined application process for clients by implementing efficient case management techniques, improving overall service.
  • Scheduled appointments with applicants to gather information and explain benefits processes.
  • Communicated with people from various cultures and backgrounds on application process.
  • Developed strong rapport with clients by effectively communicating complex program requirements and processes.
  • Trained staff on current eligibility requirements and policies.
  • Conducted extensive research on available resources to connect clients with appropriate community services and support networks.
  • Established trust with clients by consistently demonstrating empathy, professionalism, and a commitment to their wellbeing.
  • Reviewed applications for different aid programs and determined which qualification criteria for individuals.
  • Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
  • Increased efficiency in the review process by proactively identifying potential issues and developing actionable solutions.
  • Collaborated with multidisciplinary teams to ensure comprehensive support for clients in need of assistance.
  • Coordinated referral services for eligible families, connecting them with vital support systems and resources.
  • Facilitated smooth transitions between program stages by coordinating closely with internal departments and external partners as needed.
  • Engaged wider departments in accurate, timely paperwork completion.
  • Established databases to track, analyze and automate eligibility application processes.
  • Kept current on industry trends and best practices through ongoing professional development activities, ensuring continued excellence in service delivery.
  • Optimized workflow processes through proactive identification of inefficiencies and implementation of targeted improvements.
  • Assisted clients in overcoming barriers to self-sufficiency through targeted interventions and resource coordination.
  • Utilized data-driven strategies to monitor performance metrics, identifying opportunities for improvement in service delivery.
  • Leveraged advanced technology tools to streamline data entry tasks while minimizing human error rates.
  • Built relationships with diverse stakeholders to achieve successful program implementation.
  • Coordinated with other social service agencies to ensure comprehensive support for clients, leading to improved outcomes.
  • Assisted in policy development by providing insights from frontline experiences, contributing to more effective eligibility criteria.
  • Facilitated team training sessions on new policies and regulations, ensuring compliance and up-to-date knowledge across department.
  • Enhanced public understanding of eligibility criteria by creating and distributing informative brochures and materials.
  • Improved data accuracy with diligent maintenance of applicant records and database management.
  • Facilitated smoother operations by maintaining up-to-date knowledge of changes in regulations and policies affecting eligibility.
  • Streamlined application processing time, implementing organized system for tracking and managing cases.
  • Improved service delivery by actively seeking and incorporating client feedback into practice improvements.
  • Reduced errors in eligibility determination by conducting regular audits and feedback sessions for continuous improvement.
  • Enhanced efficiency in processing applications by meticulously reviewing and verifying documentation for eligibility determinations.
  • Oversaw transition to new digital processing system, minimizing disruptions and maintaining processing speed.
  • Streamlined interdepartmental communication, ensuring timely updates and coordination on applicant cases.
  • Contributed to community outreach programs, raising awareness about availability and benefits of service.
  • Enhanced client trust and relations by consistently providing empathetic and respectful service during eligibility determination process.
  • Conducted in-depth interviews with applicants to gather necessary information, leading to thorough and accurate assessments.
  • Provided personalized assistance to applicants, guiding them through application process and improving overall experience.
  • Improved team morale and productivity with regular team-building activities and open communication channels.
  • Reduced case backlog by implementing efficient prioritization strategies for case processing.
  • Improved client satisfaction with prompt and precise communication regarding eligibility status and benefits information.
  • Increased accessibility for non-English speaking applicants by developing and implementing multilingual support system.
  • Assisted clients with completion of applications and paperwork.
  • Used computer-aided guidance packages such as skills assessment tools, career planners, psychometric tests, and personal inventories to assist clients in determining strengths and weaknesses.
  • Selected qualified applicants to refer to employers for possible job placement purposes.
  • Sorted out jobs relevant to interests of candidates to forward information to candidates.
  • Wrote job orders from employers to record accurate description of required job duties, working hours and wages.

Education

MBA - Business Administration And Management

Strayer University
Atlanta, GA
05-2012

Skills

  • Knowledgeable in federal, state, and local regulations regarding grant funding and fiscal management, ensuring adherence to compliance standards
  • Strong analytical skills to assess funding opportunities, evaluate grant proposals, and analyze outcomes for reporting and improvement
  • Experienced in developing project plans, timelines, and deliverables, ensuring timely completion of grant-related objectives and milestones
  • Excellent organizational abilities to manage multiple grants and deadlines, ensuring all documentation is complete and up-to-date
  • Experienced in providing training and support to staff and partners on grant management processes and best practices
  • Strong verbal and written communication skills to convey complex information clearly to diverse audiences

Timeline

Grants Management Specialist

Department of Energy
07.2024 - 02.2025

Grants Management Specialist

Chenega Enterprises/Cherokee Nation
09.2022 - 07.2024

Program Manager / Financial Analyst

Peachtree
01.2015 - 03.2021

English Language Arts Teacher

Bibb County Board of Education
01.2013 - 01.2015

Center Director

CITY OF MACON
06.2010 - 01.2013

Lead Eligibility Specialist Human Services

FULTON COUNTY, DFCS
10.2009 - 05.2010

MBA - Business Administration And Management

Strayer University

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Jerry Battle