Jerry B. Harvey
Pregis
Grand Rapids,MI
1
Certification
17
years of professional experience
Resourceful problem solver with experience in fast-paced private and public sectors. Background in operations support, administration, and customer service. Skilled in analyzing processes to enhance efficiency and production quality. Knowledgeable in workplace health and safety protocols.
Work History
Operator II
11 Months- Monitored equipment performance, identifying and addressing issues promptly.
- Operated machinery to ensure production efficiency and quality standards.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Increased overall product quality through meticulous attention to detail during operation processes.
Machine Operator
2 Years- Improved productivity on pastry crip line by 10%.
- In Depth cleaning and maintaining the machines being used everyday to insure proper operations.
- Gained knowledge on optimizing daily operations through profile adjustments.
- In Depth cleaning and maintaining the machines being used everyday to ensure proper operations.
Service Associate
8 Months- Ensured accurate scanning, packing, and routing of parcels to maintain operational efficiency.
- Ensuring the accuracy of scanning, packing and placing proper parcels on the proper route.
- Mastered various shipping tasks across multiple areas of the operation.
Crew Member
4 Years 4 Months- Ensured customers had enjoyable experiences while prioritizing their needs and safety.
- Set-up and take-down hot air balloons, making sure that all equipment were inventoried and accounted for.
- Led safety training to confirm crew members met safety requirements and FAA regulations.
Transportation Lead
3 Years- Managed logistics for multiple locations, optimizing routes to reduce costs and improve service levels.
- Managed logistics for 15 locations, optimizing routes to reduce costs and improve service levels.
- Implemented process improvements that enhanced workflow efficiency within the transportation department.
- Trained and mentored new team members on safety protocols and operational procedures.
Lead Retail
5 Months- Monitor and analyze performance data and make any necessary adjustments to commercial success within assigned store areas.
- Supported team members in executing and maintaining Visual Merchandising and In-Store Communication standards.
- Guided team members in enhancing their skills in designated areas.
Cashier/Stocker
1 Year 4 Months- Operated a POS cash register, handling over 150 transactions daily on average, counting money in drawers to ensure the amount is correct.
- Supported management and sales staff through quick, accurate stock checks.
- Aided in loss prevention efforts and ensured proper inventory levels.
Assistant Manager
11 Months- Executed management decisions and managed day-to-day store operations in collaboration with store manager and during their absence.
- Supported store manager and oversaw employee performance in their absence.
- Tracked performance for assigned areas and made necessary adjustments to drive productivity and efficiency.
Listing Coordinator
2 Years 3 Months- Managed listing information and documents in Multiple Listing Service and real estate databases, ensuring accuracy and accessibility of data.
- Coordinated the administration of the leasing portfolio by preparing lease documentation, certifications, and managers' leasing files.
- Interfaced with clients to resolve issues, gather documentation, and respond to inquiries, enhancing client communication and service.
Apartment Manager
1 Year 9 Months- Managed daily operations of apartment community, ensuring smooth tenant experiences and efficient service delivery.
- Conducted regular property inspections to maintain safety standards and enhance tenant satisfaction.
- Fostered positive relationships with residents, addressing concerns promptly to enhance community engagement and retention.
- Managed lease renewals process efficiently while negotiating optimal terms for both landlord and tenants.
Education
Bachelor Degree - Computer Animation
Date Issuing Institution Degree Received Course Work May 2005
HS Diploma - General Studies
Skills
Merchandise displays
Customer inquiries handling
Conducted accurate inventory of equipment and supplies
Employee training
Checkout operations
Process Improvement
Inventory management
Customer complaint resolution
Employee supervision
Sales recordkeeping
Checkout operations
Store opening and closing
Performed any on-call duties if needed (Bank runs
assisting other sites
etc.)
Machine Maintenance
Equipment maintenance
Data compilation
Efficient with precision tools and diagnostic equipment
Data compilation
Operated diagnostic equipment
Certification
Certificate Title Issuing Institution Completion Date Forklift Operator Goodwill Industries Inc. July 2015 Kellanova July 2021
Timeline
Operator II
Pregis
09.2025 - CurrentRead More
Machine Operator
Kellanova
07.2022 - 07.2024Read More
Service Associate
Amazon
11.2021 - 07.2022Read More
Crew Member
World Balloon
06.2017 - 10.2021Read More
Transportation Lead
Goodwill
09.2015 - 09.2018Read More
Lead Retail
Goodwill Industries NM
04.2015 - 09.2015Read More
Cashier/Stocker
Dollar Tree
11.2013 - 03.2015Read More
Assistant Manager
Family Dollar
05.2012 - 04.2013Read More
Listing Coordinator
PCS Facilities Maintenance
03.2010 - 06.2012Read More
Apartment Manager
Alcazar Apartments
09.2009 - 06.2011Read More
South Plainfield High School
HS Diploma from General Studies
Read More
Platt College
Bachelor Degree from Computer Animation
Read More