Jerry Boatner
Tallmadge,OH
Summary
Experienced Field Servcie Technician and leader with 20+ years of experience and solid track record in the corrugated and packaging industry. Successful at machine reliability, production improvements, and personnel coaching. Dedicated to knowledge transfer and safety to make a positive impact on production and machine availability.
Overview
21
21
years of professional experience
Work History
Field Service Technician
PAC Machinery
07.2024 - Current
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Operated hand tools and power equipment according to company safety procedures.
- Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
- Maximized operational efficiency by consistently meeting deadlines and maintaining a high level of productivity while adhering to safety guidelines.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Built packaging equipment to customer specs, calibrated, installed, and trained customer on operations and maintenance.
Asset Manager Evols
Georgia-Pacific
10.2022 - 07.2024
- Proactively identified areas for process improvement, driving increased efficiency throughout the organization.
- Streamlined operations, optimizing the use of technology for tracking and reporting performance metrics.
- Coached operators and maintenance personnel in one best way practices.
- Developed and implemented PM strategies.
- Coached maintenance personnel in rebuild procedures.
- Audited machine condition and scheduled rebuilds.
- Travelled 3 weeks a month across United States to assist our facilities.
Field Service Engineer
Mitsubishi Heavy Industries America
03.2017 - 10.2022
- Established strong relationships with customers through clear communication and consistent follow-up on outstanding issues.
- Delivered comprehensive training sessions for clients, resulting in increased confidence in operating advanced equipment.
- Conducted regular equipment inspections, identifying potential issues before they escalated into costly repairs or downtime events.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Improved equipment reliability by conducting thorough field service repairs and maintenance tasks.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Tested systems, noting issues and completing preventive maintenance.
- Trained personnel to align objectives, strengthen competencies and standardize operations.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Travelled weekly across North America servicing Mitsubishi equipment for International Paper, Georgia Pacific, PCA, WestRock, and other customers.
Evol Champion
WestRock
01.2015 - 03.2017
- Cultivated interpersonal skills by building positive relationships with others.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked well in a team setting, providing support and guidance.
- Coordinated, planned, and ran PMs.
- Maintained parts inventory.
- Worked alongside OEM techs during repairs and PMs.
Converting Maintenance Technician
WestRock
01.2010 - 01.2015
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Enhanced safety measures by performing routine inspections and identifying potential hazards.
- Collaborated with team members to complete larger repair projects efficiently.
- Implemented cost-saving measures by identifying opportunities for energy efficiency improvements.
- Completed machine PMs and repairs/rebuilds.
- Maintained converting equipment reliability.
Converting Lead
WestRock
01.2007 - 01.2010
- Enhanced production efficiency by streamlining processes and implementing innovative solutions.
- Developed effective communication channels within the team for better coordination and faster issue resolution.
- Optimized machine performance by scheduling regular maintenance, minimizing downtime, and maximizing output.
- Schedule and run a safe and efficient converting department, delivering quality product to our customers, safely and on time.
OPX Team Member
WestRock
01.2007 - 01.2009
- Attached to Northeast region OPX team as converting specialist, ensuring machine reliability and teaching best practices.
- Performed machine audits, repairing to OEM capabilities, and developing set up procedure, PMs, and and parts programs.
- Optimized workflows with proactive problem-solving and process improvements that streamlined day-to-day operations.
- Promoted a culture of continuous learning within the team by initiating training sessions, sharing best practices, and encouraging skill development.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Travelled weekly to various WestRock facilities.
Flexographic Press Operator
WestRock
03.2004 - 01.2006
- Operated 50" ZLR flexo.
- Converted quality product, safely, on time, and above pieces per hour goal.
- Managed inventory levels of ink, plates, substrates, and other consumables to minimize production delays due to material shortages.
- Maintained clear communication with team members throughout each project phase to ensure timely completion and accurate results.
- Conducted routine inspections of finished products to maintain high-quality standards and customer satisfaction.
- Worked closely with prepress department to address any artwork or plate issues prior to printing, avoiding costly errors during production runs.
- Trained new employees on proper operation of the flexographic press, contributing to a skilled workforce.
- Supported management in implementing lean manufacturing principles, contributing to a more efficient and streamlined production environment.
- Enhanced workplace safety by strictly adhering to company protocols and guidelines for equipment use.
- Performed preventative maintenance on the flexographic press, ensuring smooth operation and extending equipment life.
Education
High School Diploma -
Stow-Munroe Falls High School
Stow, OH01.1989
Skills
- Self Motivation
- Relationship Building
- Problem-solving aptitude
- Technical Analysis
- Report Writing
- Attention to Detail
- Multitasking
- Reliability
- Professionalism
- Team building
- Interpersonal Skills
- Adaptability and Flexibility
Timeline
Field Service Technician
PAC Machinery
07.2024 - Current
Asset Manager Evols
Georgia-Pacific
10.2022 - 07.2024
Field Service Engineer
Mitsubishi Heavy Industries America
03.2017 - 10.2022
Evol Champion
WestRock
01.2015 - 03.2017
Converting Maintenance Technician
WestRock
01.2010 - 01.2015
Converting Lead
WestRock
01.2007 - 01.2010
OPX Team Member
WestRock
01.2007 - 01.2009
Flexographic Press Operator
WestRock
03.2004 - 01.2006
High School Diploma -
Stow-Munroe Falls High School
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