Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

JERRY BORZIE, JR.

Columbus,OH

Summary

Dynamic leader with a proven track record at Heidelberg Distributing, enhancing operational efficiency and employee performance. Excelled in lean manufacturing, driving continuous improvement, and fostering a culture of safety and productivity. Skilled in performance reporting and team development, achieving significant milestones in customer satisfaction and process optimization.

Overview

21
21
years of professional experience
1
1
Certification

Work History

OPERATIONS MANAGER

TARGET DISTRUBUTION CENTER
WEST JEFFERSON, OH
05.2024 - Current
  • Managed the operations of a large team, overseeing daily activities and long-term projects
  • Developed and maintain relationships with customers and vendors for successful project completion
  • Measured staff and process productivity and utilized results to make helpful equipment and staffing adjustments.

REGIONAL OPERATIONS MANAGER

HEIDELBERG DISTRIBUTING
COLUMBUS, OH
07.2022 - 04.2024
  • Managed the daily operations of multiple departments across two states ( Kentucky and Ohio) to maximize efficiency
  • Resolved customer issues quickly and professionally while maintaining high customer satisfaction ratings
  • Developed talented team, participating in hiring, coaching, and performance management processes across two states
  • Maintained professional working relationships and promoted open lines of communication with staff
  • Managed the operations of a large team, overseeing daily activities and long-term projects
  • Monitored customer feedback and implemented changes as needed to enhance service quality
  • Provided employees with guidance in handling difficult problems or in resolving escalated complaints or disputes
  • Established operational policies, procedures, standards, and objectives in alignment with organizational goals
  • Utilized problem solving skills to anticipate potential risks or obstacles within the organization
  • Oversaw maintenance of facilities, equipment, vehicles and machinery used in operations
  • Adhered to corporate standards and regulations, encouraging safe and efficient operations
  • Tracked company inventories and ordered new products to replenish
  • Equipment levels
  • Strategized with leadership to stay ahead of changing customer needs and labor planning concerns
  • Created reports to track performance metrics against established targets
  • Demonstrated and supported continuous improvement and growth mindset.

OPERATIONS MANAGER

HEIDELBERG DISTRIBUTING
HEBRON, KY
01.2018 - 07.2022
  • Manage all key warehouse duties
  • Build a productive leadership team
  • Manage all profit concerning the operation of the warehouse
  • Hiring of all warehouse shifts
  • Implementing a bonus program and competitive for pay for employees and the company
  • Maintaining and altering procedures to ensure the efficiency of all operations
  • Tracking and enforcing all OSHA standards for the state
  • Maintaining all DOT policies for vehicles and drivers.

DRIVER SUPERVISOR

HEIDELBERG DISTRIBUTING
COLUMBUS, OH
02.2012 - 01.2018
  • Coordinated with vendors regarding product returns or damaged goods during transit
  • Assisted with recruiting efforts by screening applicants for driving positions and conducting interviews when necessary
  • Supervised and trained drivers on vehicle operation procedures, route planning, and customer service protocols
  • Developed strategies for optimizing routes and scheduling driver shifts to maximize productivity
  • Maintained open communication channels between drivers and operations staff to ensure smooth workflow
  • Performed background checks on prospective employees prior to hiring them into the organization
  • Provided guidance to ensure proper use of company resources while maintaining cost efficiency
  • Developed training materials for newly hired drivers; conducted orientation sessions as needed.

CDL-A DRIVER, HEIDELBERG DISTRIBUTING
COLUMBUS, OH
05.2011 - 02.2012
  • Checked vehicles to ensure that mechanical, safety, and emergency equipment was in good working order
  • Adhered to all applicable laws and company policies for operating commercial vehicles
  • Ensured proper loading and unloading procedures were followed at each stop along route
  • Completed post-trip inspection of vehicle after each shift according to company guidelines.

SHOP SUPERVISOR

BATTLECREEK GLASS WORKS
, MI
01.2004 - 01.2009
  • Implemented cost-saving measures to reduce overhead expenses
  • Managed stock rotation in accordance with company policies, minimizing wastage and maximizing efficiency
  • Inspected incoming shipments for accuracy prior to stocking merchandise shelves
  • Supervised staff performance, providing feedback and coaching as needed to improve productivity
  • Trained new employees on company policies and procedures as well as health and safety protocols
  • Ordered supplies from vendors when necessary, negotiating the best possible prices
  • Planned and coordinated daily shop operations, ensuring efficient workflow and customer satisfaction
  • Monitored inventory levels to ensure availability of necessary materials for production
  • Organized daily and weekly sales reports to track shop success
  • Facilitated regular meetings to review progress and set new goals.

Education

Associate’s degree -

University of Wisconsin-Platteville
Platteville, WI
01.2001

Skills

  • Production
  • Performance reporting
  • Health and safety compliance
  • Marketing
  • Performance monitoring
  • Lean manufacturing and design

Certification

  • OSHA 10/30 HR Certification
  • Six Sigma Green Belt
  • Class A Truck Driver
  • FMCSA Reporting and Monitoring
  • Safety Coordinator

References

  • Dan Diem, Columbus Distributing, Sales Manager, Former Co-Worker, 419-577-3041
  • Luke Hueckel, Heidelberg, General Sales Manager, Former Co-worker, (614) 499-1888, luke.Hueckel@heidelbergdistributing.com
  • Jeff Liggett, Heidelberg Distributing, Warehouse Manager, Former Co-worker, (859) 393-7434, jeff.liggett@heidelbergdistributing.com

Timeline

OPERATIONS MANAGER

TARGET DISTRUBUTION CENTER
05.2024 - Current

REGIONAL OPERATIONS MANAGER

HEIDELBERG DISTRIBUTING
07.2022 - 04.2024

OPERATIONS MANAGER

HEIDELBERG DISTRIBUTING
01.2018 - 07.2022

DRIVER SUPERVISOR

HEIDELBERG DISTRIBUTING
02.2012 - 01.2018

CDL-A DRIVER, HEIDELBERG DISTRIBUTING
05.2011 - 02.2012

SHOP SUPERVISOR

BATTLECREEK GLASS WORKS
01.2004 - 01.2009

Associate’s degree -

University of Wisconsin-Platteville

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JERRY BORZIE, JR.