Jerry Brandon
Jonesborough,Tennessee
Summary
Knowledgeable about maintaining organized inventories and budgeting. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Adept at managing budgets, payroll, invoicing and general accounting functions. Instrumental in keeping business operations fully compliant and working within budgetary guidelines.
Overview
5
5
years of professional experience
Work History
Custodian
Johnson City Schools
02.2023 - Current
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Kept building spaces premises clean inside and outside.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Call Center Representative
Elwood Staffing Services
06.2022 - 02.2023
- Responded to customer calls and emails to answer questions about products and services.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Caregiver
At Home Healthcare
05.2021 - 06.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
Call Center Representative
Agero
03.2020 - 05.2021
- Responded to customer calls and emails to answer questions about products and services.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Caregiver
At Home Healthcare
08.2018 - 03.2020
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
High School Diploma -
Science Hill High School
Johnson City, TN05.2015
Skills
- Bloodborne Pathogens
- Employee Training
- Drive Vehicles
- Microsoft Excel
- Fire Safety Regulations
- Manage Budgets
- Microsoft Visual Basic
- Time Management
- Maintain Equipment
- Microsoft Project
Timeline
Custodian
Johnson City Schools
02.2023 - Current
Call Center Representative
Elwood Staffing Services
06.2022 - 02.2023
Caregiver
At Home Healthcare
05.2021 - 06.2022
Call Center Representative
Agero
03.2020 - 05.2021
Caregiver
At Home Healthcare
08.2018 - 03.2020
High School Diploma -
Science Hill High School
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