JERRY BROOMHALL
Tulsa,OK
Summary
Adaptable professional with a strong foundation in customer service and retail operations. Proven track record of enhancing customer experiences while managing inventory and team performance in fast-paced environments. Currently pursuing a degree in Computer Science and Cyber Security, integrating strong communication and analytical skills within technology-focused settings.
Overview
9
9
years of professional experience
Work History
Baker & Mixer
CRUMBL COOKIE
Tulsa, OK
04.2025 - 05.2025
- Baked goods and mixes following detailed recipes and strict food safety standards, ensuring quality and compliance.
- Maintained cleanliness and organization of store and kitchen areas, promoting a safe and welcoming environment.
- Provided professional customer service and ensured guests received a high-quality experience.
- Executed tasks efficiently in a fast-paced environment while upholding high attention to detail, contributing to smooth operations.
JDRF CONSTRUCTION
Tulsa, OK
01.2025 - 03.2025
- Operated and handled construction equipment safely while following established safety procedures.
- Assisted with demolition projects by transporting materials and debris efficiently.
- Worked in physically demanding environments while ensuring projects remained on schedule.
- Collaborated with team members to complete assignments accurately and safely.
Store Manager
GAMESTOP
Tulsa, OK
07.2024 - 12.2024
- Managed daily store operations including opening and closing procedures.
- Maintained accurate inventory records and ensured merchandise organization.
- Handled cash management responsibilities and ensured proper financial accountability.
- Delivered excellent customer service while leading staff and maintaining store standards.
General Manager
TACO BELL
Tulsa, OK
02.2024 - 06.2024
- Managed store operations in a high-volume, fast-paced environment.
- Oversaw scheduling, inventory management, shipment ordering, and staff supervision.
- Maintained ServSafe food safety standards and ensured compliance with company procedures.
- Handled cash management, daily financial balancing, and customer issue resolution.
- Trained and motivated employees while ensuring operational efficiency.
Remote Customer Service Representative
TRUE GREEN
Remote
12.2020 - 11.2021
- Assisted customers over the phone with lawn care services, account information, and scheduling.
- Utilized a custom computer interface in a fully remote work environment.
- Resolved customer concerns professionally while maintaining accurate records.
- Demonstrated strong communication and multitasking skills in a fast-paced support role.
HEALTH CARE SERVICE CORPORATION
Tulsa, OK
02.2020 - 10.2020
- Conferred with customers by telephone or in person to provide information about products or services.
- Processed account changes and resolved customer complaints efficiently.
- Maintained professionalism while assisting customers with complex issues.
- Blue Cross Blue Shield
Sales Staff
VORAZ SOLUTIONS
Tulsa, OK
12.2019 - 02.2020
- Described merchandise and explained product operation and care to customers.
- Assisted customers in identifying products that matched their needs.
Customer Service Representative
ALORICA
Tulsa, OK
09.2019 - 11.2019
- Maintained detailed customer interaction records and billing information.
- Resolved service concerns while ensuring excellent customer satisfaction.
Head of Internet Sales
PRIMEAUX MITSUBISHI
Bixby, OK
06.2019 - 09.2019
- Developed marketing and sales strategies based on customer needs and business goals.
- Assisted with staff training and daily oversight of sales operations.
Used Car Sales Specialist / Salesman
JIM NORTON CHEVROLET
Tulsa, OK
06.2018 - 06.2019
- Recommended and demonstrated vehicles based on customer needs and preferences.
- Maintained knowledge of promotions, policies, and sales procedures.
Salesman
JIM GLOVER CHEVROLET
Tulsa, OK
10.2018 - 04.2019
- Prepared merchandise for purchase and maintained accurate sales records.
- Assisted customers with trade-in evaluations and purchasing decisions.
Cashier
DRAGONSLAYER GAMES
Tulsa, OK
08.2017 - 04.2018
- Handled customer transactions, refunds, and general customer service responsibilities.
- Maintained a clean and organized checkout and store environment.
Customer Service Representative
DISH NETWORK
Tulsa, OK
08.2016 - 04.2017
- Resolved customer concerns and recommended service improvements.
- Assisted customers with products, billing, and additional service offerings.
Education
Computer Science / Cyber Security Studies
ROGERS STATE UNIVERSITY
08-2026
Associate Degree - Computer Science
TULSA COMMUNITY COLLEGE
01-2023
Skills
- Customer Service & Communication
- Team Leadership & Staff Management
- Inventory Management
- Computer Literacy & Technical Adaptability
- Remote Work Experience
- Problem Solving & Troubleshooting
- Cash Handling & Financial Accountability
- Operations Management
- Attention to Detail
- Sales & Customer Relations
- Scheduling & Logistics Coordination
- Fast-Paced Work Environment Experience
- Conflict Resolution
- Analytical Thinking
- Technology-Focused Mindset
Timeline
Baker & Mixer
CRUMBL COOKIE
04.2025 - 05.2025
JDRF CONSTRUCTION
01.2025 - 03.2025
Store Manager
GAMESTOP
07.2024 - 12.2024
General Manager
TACO BELL
02.2024 - 06.2024
Remote Customer Service Representative
TRUE GREEN
12.2020 - 11.2021
HEALTH CARE SERVICE CORPORATION
02.2020 - 10.2020
Sales Staff
VORAZ SOLUTIONS
12.2019 - 02.2020
Customer Service Representative
ALORICA
09.2019 - 11.2019
Head of Internet Sales
PRIMEAUX MITSUBISHI
06.2019 - 09.2019
Salesman
JIM GLOVER CHEVROLET
10.2018 - 04.2019
Used Car Sales Specialist / Salesman
JIM NORTON CHEVROLET
06.2018 - 06.2019
Cashier
DRAGONSLAYER GAMES
08.2017 - 04.2018
Customer Service Representative
DISH NETWORK
08.2016 - 04.2017
Computer Science / Cyber Security Studies
ROGERS STATE UNIVERSITY
Associate Degree - Computer Science
TULSA COMMUNITY COLLEGE