Jerry Cansino
Santa Maria,CA
Summary
Dynamic and results-driven Store Manager with over 8 years of experience in retail operations and team leadership. Proven track record of driving sales, increasing customer satisfaction, and optimizing operational efficiency. Skilled in staff development, inventory management, and implementing effective merchandising strategies. Strong communication and problem-solving abilities, with a passion for developing people knowing strong leadership is being able to listen and follow direction
Overview
15
15
years of professional experience
Work History
AA III
San Luis Obispo County
06.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
Store manager
Americas Tire
10.2020 - 03.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Assistant Store Manager
America’s Tire
08.2010 - 09.2020
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Created and maintained safe and secure work environments for employees.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
Education
HIGH school -
Santa Maria
Santa Maria, CA01.2006
Skills
- Goal-Oriented
- Communication
- Scheduling
- Customer service
- Organized
- De-escalation
- Rally a team
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Calm under pressure
- Active listening
Languages
Spanish
Full Professional
Timeline
AA III
San Luis Obispo County
06.2024 - Current
Store manager
Americas Tire
10.2020 - 03.2024
Assistant Store Manager
America’s Tire
08.2010 - 09.2020
HIGH school -
Santa Maria
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