Jerry Carlson
Whitewater,CA
Summary
At Koffi , Energetic and attentive team leader focused on delivering consistent performance by monitoring, training and motivating barista employees. Successful at mentoring less experienced supervisors and always ready to use proven knowledge and skills to back up team members.
In a Restaurant or Bar, focused on the customers experience . Loves working in a high paced environment. Multitasks and bartends quickly for service bars.
Overview
23
23
years of professional experience
Work History
Senior Lead Supervisor
Koffi Corporation
07.2010 - Current
- Applying strong leadership talents and skills to maintain team efficiency and deliver superior customer service in a four unit quick serve coffee and food business
- Maintained compliance with company policies, objectives, and communication goals.
Bartender/Server
Wang’s In The Desert
10.2014 - 03.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills..
- Displayed enthusiasm and promoted excellent service to customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Bartender/Server
Blame It On Midnight Bar And Grill
01.2001 - 05.2011
- Bartend and Served food and beverages in a high volume restaurant.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas.
- Set positive tone for entire dining experience as first point of contact for incoming guests to the lounge / patio area.
Education
State University of North Dakota - Valley City
Valley City, NDSkills
work well with people
work well under pressure
work properly
experience in high volume bars and restaurants
strive for proper service and a great customer experience
Timeline
Bartender/Server
Wang’s In The Desert
10.2014 - 03.2020
Senior Lead Supervisor
Koffi Corporation
07.2010 - Current
Bartender/Server
Blame It On Midnight Bar And Grill
01.2001 - 05.2011
State University of North Dakota - Valley City
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