Jerry Cartwright
Sapulpa,OK
Summary
Results-driven sales manager with a strong background in customer relationship management and problem-solving. Successfully led teams to exceed revenue targets while fostering loyalty and satisfaction among key clients.
Overview
7
7
years of professional experience
Work History
Machinist
JBW Machining Inc.
Tulsa, Oklahoma
11.2025 - 05.2026
- Operated CNC machines to produce precision parts for various projects.
- Maintained equipment by performing routine inspections and minor repairs.
- Collaborated with team members to optimize workflow and improve production efficiency.
- Assisted in setting up machines and selecting appropriate tools for tasks.
- Followed safety protocols to maintain a safe working environment for all employees.
- Monitored machine performance and adjusted settings as needed during operations.
- Performed routine maintenance on machinery, including lubrication, cleaning.
- Read blueprints, sketches, drawings, manuals, specifications or sample part to determine dimensions and tolerance of finished work piece.
- Replaced worn cutting tools to maintain machining accuracy during operations.
Manager, Sales and Customer Support
M&J Kraft Cannabis Inc.
Jenks, Oklahoma
08.2019 - 08.2025
- Led sales team to achieve revenue targets and maintain customer satisfaction.
- Managed key client relationships to foster loyalty and repeat business.
- Built and maintained strong relationships with key clients to enhance loyalty and secure repeat business.
- Oversaw daily operations of sales department, supervising staff to ensure operational efficiency.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Answered customer questions about product features and capabilities, providing technical support.
- Handled customer complaints promptly to maintain service quality. regarding sales and service.
- Collaborated with marketing to create promotional materials and campaigns.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Participated in negotiations with vendors regarding product purchases or contracts.
Education
Associate of Arts - Liberal Arts And Sciences
Tulsa Community College
Tulsa, OK05-2003
High School Diploma -
Sapulpa High School
Sapulpa, OK05-1999
Skills
- CNC operation
- Blueprint reading
- Tool selection
- Equipment maintenance
- Production optimization
- Problem solving
- Schedule management
- Time management
- Customer relationship management (CRM)
- Sales negotiation
- Negotiation expert
- Sales strategy
- Team leadership
- Effective communication
- Attention to detail
- Customer relationship management
- Negotiation expert
Timeline
Machinist
JBW Machining Inc.
11.2025 - 05.2026
Manager, Sales and Customer Support
M&J Kraft Cannabis Inc.
08.2019 - 08.2025
Associate of Arts - Liberal Arts And Sciences
Tulsa Community College
High School Diploma -
Sapulpa High School