Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Languages
Timeline
Generic

JERRY CASTRO

Los Angeles,CA

Summary

Dynamic and results-driven professional with a proven track record at CVS Pharmacy, excelling in customer engagement and cash handling accuracy. Recognized for enhancing shopping experiences and implementing effective merchandising strategies. Committed to reliability and fostering positive client relationships, ensuring high levels of satisfaction and operational efficiency.

Professional retail worker with solid experience in delivering high-quality customer service. Proficient in point-of-sale systems, inventory management, and visual merchandising. Known for strong teamwork, adaptability, and results-driven approach. Reliable and focused on meeting and exceeding sales goals in fast-paced environment.

Overview

37
37
years of professional experience
1
1
Certification

Work History

Retail Associate

CVS Pharmacy
05.2019 - Current
  • Provided exceptional customer service, resolving inquiries and enhancing shopping experiences.
  • Assisted in visual merchandising to optimize product placement and drive sales.
  • Conducted regular cash register reconciliation to ensure financial accuracy.

Property Manager

BELL DIVERSIFIED LLC
06.1996 - 12.2023
  • Managed property operations, ensuring compliance with regulations and company policies.
  • Developed and implemented maintenance schedules to enhance property functionality and tenant satisfaction.
  • Oversaw tenant relations, addressing concerns promptly to foster a positive community environment.
  • Coordinated leasing activities, optimizing occupancy rates through effective marketing strategies.
  • Conducted regular inspections, identifying areas for improvement and recommending necessary repairs.
  • Trained and mentored junior staff on operational procedures and customer service best practices.

Customer Service Representative

Sparkletts Drinking Water
03.1988 - 06.1996
  • Resolved customer inquiries and issues through effective communication and problem-solving techniques.
  • Implemented process improvements to enhance service delivery and customer satisfaction.
  • Led initiatives to streamline workflow, reducing response times for customer requests.
  • Analyzed customer feedback to identify trends and recommend actionable changes.
  • Developed training materials that improved team knowledge of products and services.
  • Enhanced client relationships through proactive follow-up and personalized service strategies.
  • Collaborated with cross-functional teams to address complex customer concerns efficiently.

Education

ADMINSTRATIVE

FRANKLIN HIGH SCHOOL
Los Angeles, CA
06-1984

Skills

  • Reliability
  • Customer engagement
  • Positive and engaging demeanor
  • Cash handling accuracy
  • Reliability and punctuality
  • Cash register operation
  • Store maintenance
  • Merchandise display
  • Verbal and written communication

Certification

  • Certified Property Manager

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Full Professional

Timeline

Retail Associate

CVS Pharmacy
05.2019 - Current

Property Manager

BELL DIVERSIFIED LLC
06.1996 - 12.2023

Customer Service Representative

Sparkletts Drinking Water
03.1988 - 06.1996

ADMINSTRATIVE

FRANKLIN HIGH SCHOOL

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