Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
32
32
years of professional experience
Work History
Owner/ General Manager
Chastain Real Estate Holdings
2011.06 - Current
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Trained and motivated employees to perform daily business functions.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Specialty Department Supervisor
Home Depot
1999.04 - 2011.06
Improved customer satisfaction by providing exceptional service and addressing concerns promptly.
Oversaw budget management for the department, adjusting allocation as needed to optimize profitability while maintaining quality standards.
Addressed employee conflicts promptly with mediation techniques that fostered a respectful workplace culture.
Continuously monitored market trends relevant to the specialty department offerings, making strategic adjustments accordingly.
Manager of Operations
Hew's Carpet Care
1994.08 - 1999.03
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
Identified and resolved unauthorized, unsafe, or ineffective practices.