Jerry Chin
Irvine,CA
Summary
Accomplished, goal oriented, self motivated professional with strong analytical and quantitative skills, along with navigating attention to detail, enabling effective identification of revenue opportunities to exceed goals and drive results. Excel in customer/client engagement resulting in customer loyalty and client success. Committed to delivering exceptional client services and support to establish rapport and foster lasting relationships. Equipped with excellent communication, strong problem solving abilities, and the willingness to learn, tackling new challenges with enthusiasm and dedication.
Overview
8
8
years of professional experience
Work History
Account Manager - B2B Business Development
3y Power Technology
06.2022 - Current
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Achieved and exceeded sales goals by 157% by cultivating and securing new customer relationships.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Facilitated business by implementing practical networking techniques.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Met existing customers to review current products, product roadmap, and new project opportunities.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Collaborated with managers and colleagues to provide customer feedback and recommend operational changes to meet emerging trends.
Client Consultant
BlackBerry Limited
11.2021 - Current
- Company Overview: Cylance Cybersecurity
- Applied and designed unique solutions using available resources to address client needs.
- Built relationships and created deeper network inside client organizations using consistent and proactive dialogue with multiple decision-makers.
- Coordinated with operations staff to resolve service problems and boost client satisfaction.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Account Manager, Translation and Localization Manager
Suntisfy Inc.
11.2020 - 11.2021
- Inbound and outbound client outreach support
- Devise strategic B2B and retail store sales plans
- Developed and maintained strong working relationships with clients within assigned territory.
- Lead translation and localization for operations, marketing, accounting, logistics, legal, and human resources
International Sales Representative
Glory Travel Service Co., LTD
04.2020 - 11.2020
- Customer support and relations for all accounts inbound and outbound to Europe and the Americas
- Itinerary planning, document translation, and interpretation
- Developed relationships with clients and potential clients to improve business growth.
- Collaborated with Regional Sales Managers to make strategic sales decisions.
- Retained 100% of clients and brought in 50 new clients resulting in increased revenue and improved customer satisfaction scores.
Interpreter and Translator, IT Assistant
Taiwan Tourism Bureau
03.2017 - 03.2018
- Interpretation for agency officials, foreign dignitaries, and press
- English-Chinese translation, editing and review for official government documents
- Operated the English language information support hotline for the public
- Served as the interpreter for a former prime minister during his visit to Taiwan, and subsequent meeting with the Mayor of Kaohsiung
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
Education
Bachelor of Science - Hospitality Management
California State Polytechnic University Pomona
Pomona, CA05.2016
Private Pilot License - in Progress
Orange County Flight Center
Santa Ana, CASkills
- Mandarin Chinese Interpretation
- Strategic account development
- Data-driven decision making
- Relationship management
- Customer acquisition
- Business analytics
- Sales process
- Time management abilities
- Detail-oriented
- Client relations
- Traditional Chinese Translation
Languages
Chinese (Mandarin)
Full Professional
Timeline
Account Manager - B2B Business Development
3y Power Technology
06.2022 - Current
Client Consultant
BlackBerry Limited
11.2021 - Current
Account Manager, Translation and Localization Manager
Suntisfy Inc.
11.2020 - 11.2021
International Sales Representative
Glory Travel Service Co., LTD
04.2020 - 11.2020
Interpreter and Translator, IT Assistant
Taiwan Tourism Bureau
03.2017 - 03.2018
Bachelor of Science - Hospitality Management
California State Polytechnic University Pomona
Private Pilot License - in Progress
Orange County Flight Center
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