Jerry "Trey" Clum
Blacklick,OH
Summary
8+ years of experience in Sales, 4 years of experience in Franchise Sales / Franchising and I have worked with many candidates to get them into a franchise with Hommati.
Key achievements include:
• [Multiple franchise sales during first year in role as Franchise Development Manager]
• [Owning a own franchise, this gave a much better understanding of the candidates I speak with since I have been in their shoes.]
• [Led trainings for new incoming franchisees to help teach them better sales methods and build understanding of the business model.]
• [Consulted with IT / Sales staff on new ways to improve the platform to help promote peak candidate interest and seamless franchise sales process.]
Overview
14
14
years of professional experience
1
1
Certification
Work History
General Manager
Hommati 145
11.2024 - Current
- Work directly with Real Estate Agents to provide them with Visual content for all for the Real Estate listings.
- Led operational strategy to enhance productivity and streamline processes across multiple departments.
- Implemented cost-saving initiatives, optimizing resource allocation without compromising quality.
- Developed training programs for staff, enhancing team performance and knowledge retention.
- Managed vendor relationships, negotiating contracts to secure favorable terms and pricing structures.
Franchise Development Manager
Hommati
04.2018 - 11.2024
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built relationships with customers and community to establish long-term business growth.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Managed accounts to retain existing relationships and grow share of business.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
- Prepared sales presentations for clients showing success and credibility of products.
Shift Supervisor
Starbucks
01.2015 - 02.2019
- Trained new team members with positive reinforcement and respectful, encouraging coaching
- Maintained regular and consistent attendance and punctuality
- Trained numerous employees throughout my time with Starbucks before being promoted to Shift Supervisor
- Prepared coffee, cleaned dining areas, opened register and carried out other opening duties
- Cultivated ability to recall customers' names and address them by name
- Controlled line and crowd with quick, efficient service
- Set and achieved goals for professional development, including Barista Trainer, Shift Supervisor, Partner of the Quarter x2, Barista Champion.
Recruiting Coordinator
Comfort Keepers
01.2016 - 01.2017
- Partnered with HR team and Office Manager to outline and define position requirements in accordance with company needs
- Determined required job seeker qualifications for potential interview by reviewing and evaluating resume and application information
- Did all the 1st and 2nd interviews and the hiring for 3 different Offices within my district.
Co Manager
Journeys
01.2012 - 01.2015
- Completed all point of sale opening and closing procedures, including Counting the Contents of the cash register
- Answered product questions with up-to-date knowledge of sales and store promotions
- Communicated clear expectations and goals to each team member
- Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture
- Answered customer telephone calls promptly and in an appropriate manner.
Education
Attended: - Business Management and Communications
Wright State University
Dayton, OHHigh School Diploma -
Shawnee High School
Springfield, OH05.2012
Skills
- Excellent people skills
- Communication skills
- Sales training
- Relationship building
- Operations management
- Team player
- Leadership and team building
- Problem resolution
Certification
FAA Remote Pilot License
Timeline
General Manager
Hommati 145
11.2024 - Current
Franchise Development Manager
Hommati
04.2018 - 11.2024
Recruiting Coordinator
Comfort Keepers
01.2016 - 01.2017
Shift Supervisor
Starbucks
01.2015 - 02.2019
Co Manager
Journeys
01.2012 - 01.2015
High School Diploma -
Shawnee High School
Attended: - Business Management and Communications
Wright State University
Personal Information
Title: General Manager