Jerry Colon
Staten Island
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Parts Consultant
Bell Audi
02.2024 - Current
- Advised customers on parts selection and compatibility for vehicle maintenance and repair.
- Processed orders efficiently using dealership management software to ensure timely delivery of parts.
- Collaborated with service technicians to identify necessary parts for repairs, enhancing workflow efficiency.
- Maintained accurate inventory records and conducted regular stock audits to minimize discrepancies.
Store Manager
Napa Auto Parts
02.2020 - Current
- Responsible for all areas of store profitability; including sales, inventory management, payroll control, inventory Turnover and new business growth.
- Delegates, follows up and maintains eye-catching merchandise standards and ensures their availability according to demand.
- Manages scheduling, talent acquisition, training and development of 11 store team members.
- Plan generated revenue by driving web sales activity and fostering employee performance to achieve sales goals.
- Hold others accountable, inspect work quality and give feedback in a way that is inspiring.
General Manager
Advance Auto Parts
08.2014 - 01.2020
- Provide leadership and developmental coaching for Store Team Members.
- Manage DIY services including battery installation, testing, wiper installs etc.
- Manager on duty responsibilities (touch base/coaching, issue resolution, floor/phone mgmt., task assignment and completion, safety open/close duties.
- Ability to review and analyze business reports, such as profit and loss statements.
- Ensuring high standards of customer service including prompt handling of any complaints for product and operational standards.
Store Manager
RadioShack
06.2009 - 08.2014
- Lead and coach a team of 11 team members in sales, profit and operations.
- Managed new revenue growth, life-cycle management & customer service agreements.
- Resolve customer complaints regarding sales and service.
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
- Direct and coordinate activities involving sales of manufactured products and services subject to sale.
- Responsible for inventory accuracy and vendor integrity.
- Provided exceptional customer service and relationship management.
- Oversee loss prevention efforts by maintaining a presence in the store and providing excellent customer service.
Loss Prevention Manager
K-Mart
06.2004 - 07.2008
- Identify potential for loss and develop strategies to eliminate it.
- Advise retail managers on compliance with applicable codes, laws, regulations, or standards.
- Assess security needs across locations to ensure proper deployment of loss prevention resources, such as staff and technology.
- Coordinate or conduct internal investigations of problems such as employee theft and violations of corporate loss prevention policies.
- Direct loss prevention audit programs including target store audits, maintenance audits, safety audits, or electronic article surveillance (EAS) audits.
- Train loss prevention staff, retail managers, or store employees on loss control and prevention measures.
Education
High School Diploma -
Frank H. Morrell
Irvington, NJ06.2003
Skills
- Leadership skills
- Customer service skills
- Proficiency in Microsoft Office Word, Excel, and Powerpoint
- Fluent in Spanish and English language
- Internal and external theft prevention
- Customer relationship management
- Sales strategy development
- Inventory management
- Loss prevention strategies
- Employee training and development
- Profitability analysis
Certification
- Advanced Interview Interrogation Techniques Certified by New York State
- NYS Security License - Completed 16 Hours and 8 Hours Courses and training
- Certificate of Fitness A-49 Supervision of Aerosols - Advance Auto Parts
Timeline
Senior Parts Consultant
Bell Audi
02.2024 - Current
Store Manager
Napa Auto Parts
02.2020 - Current
General Manager
Advance Auto Parts
08.2014 - 01.2020
Store Manager
RadioShack
06.2009 - 08.2014
Loss Prevention Manager
K-Mart
06.2004 - 07.2008
High School Diploma -
Frank H. Morrell
AWARDS AND HONORS
Ranked Top 3 in District 2125 for Top Sales and Inventory excellence 2019 at Advance Auto Parts, Ranked number one in District 2125 Top Sales and Inventory excellence 2017,2018 at Advance Auto Parts, Number one in Sales Performance in Entire Region in the Metro New York Region at RadioShack, Recognized by CEO and SYP Store Operations for Great Customer Service Model at RadioShack, Outstanding Performance in Internal Theft Prevention Award at K-Mart, Outstanding Performance in External Theft Prevention Award at K-Mart