Jerry Deavers
CANTON,Georgia
Summary
IT professional with 5 years of experience developing and implementing security solutions in fast-paced environments. Skilled Cyber security and Computer repairs hardware with proven history of delivering exceptional risk management support. Cybersecurity Specialist with proficiency in online security research, planning, execution and maintenance. Skilled at training internal users on security procedures and preventive measures.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
Work History
Director of Human Resources
Source Home Solutions
Canton, Rockmart, GA
02.2020 - Current
- Creation of all Human Resource documents for company policy and procedures
- Creation of company Culture and Team building
- Manage Team members in the field and office writing estimates
- Write in depth estimates to bill clients to receive payments
- Lead company meetings for HR and Operations updates
- Over see a team of tech’s and speciality tech’s
- Developed succession plans and promotion paths for staff.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Maintained "open door" policy to encourage employee communications and resolution of issues.
- Structured compensation and benefits according to market conditions and budget demands.
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
- Educated employees on company policy and kept employee handbook current.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
Regional Director of Operations
Freedom Medical
Marietta
06.2017 - 01.2020
- Notable Contributions:
- Manage daily operations to ensure equipment needs are met for customers
- Travel to various hospitals speaking with respiratory directors, supply chain managers, Bio-med techs to ensure we are meeting and exceeding customer expectations
- Taking the initiative to acquire business to increase revenue and exceed customer service expectations
- Coordinate and manage logistics, shipping medical equipment to other locations needed across the country
- Resolve billing issues, customer issues, or any issues that may arise
- Ongoing training on equipment to provide in-depth, up to date knowledge to our customers
- Oversee a team of Bio-med Techs and DSR’s
- Set team and individual KPIs and provided regular, actionable feedback.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Monitored budget and utilized operational resources.
- Developed systems and procedures to improve operational quality and team efficiency.
Human Resource Manager / Operations
RaceTrac Petroleum
Atlanta
08.2010 - 05.2017
- Successfully manage stores to make sure they are exceeding company financial goals
- Travel to various locations and train/mentor both new and current employees
- New Hire Paperwork and Payroll Administration for 120+ plus employees
- Conduct audits/inventory levels of stores in Region to ensure company compliance
- Handle all escalated employee/customer issues, solution, and resolve
- Managed and delegated tasks to other individuals on my team
- Lead team and culture building meetings monthly
- Updated HR docs to meet company standards and culture, goal sets, PIP, write ups
- Maintained open communication by presenting regular updates on project status to customers.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Demonstrated leadership skills in managing projects from concept to completion.
- Worked well in a team setting, providing support and guidance.
- Resolved problems, improved operations and provided exceptional service.
IT Manager
Cisco Systems
06.2011 - 08.2012
- Notable Contributions:
- Repaired laptops and replaced hard drives
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Oversaw IT department operations and training.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Guided organizational technology strategy and roadmaps.
- Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
- Set up desktops and installed various software programs on computers
- Triaged, worked, and resolved IT helpdesk tickets
- Troubleshoot and corrected computer issues for company employees
Information Security Analyst
IBM
Atlanta, GA
02.2010 - 06.2011
- Conducted security audits to identify vulnerabilities.
- Monitored use of data files and regulated access to protect secure information.
- Monitored computer virus reports to determine when to update virus protection systems.
- Administered and monitored firewalls, intrusion detection systems and anti-virus software to detect risks.
Operations Manager
Norfolk Southern Railroad
Austell, GA
01.2006 - 01.2010
- Payroll Administration for 40 plus employees at Austell office location
- Planned for incoming/outgoing trains utilizing company electronic database
- Trained and mentored new associates, developed and retained talent
- Acted as a liaison between management and staff
- Effectively managed all trains ensuring they were on time and properly loaded according to specifications
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Increased profit by streamlining operations.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Education
Bachelor of Business Administration - Business Management
Kennesaw State University
Kennesaw, GA 09.2004 - 05.2008
Skills
Expert defining project requirements, leading projects, formulating the appropriate strategy, definingundefined
Additional Information
- Authorized to work in the US for any employer
USPPA Certified Paramotor Instructor
I'm a USPPA certified PPG Instructor and a member of “Bad Apples” Brotherhood. I have been teaching PPG since 2020 and have helped many students achieve their dreams of flight! I myself have been flying for over 7 years and have turned this passion into helping others achieve their overdue childhood dream of flying like superman.
Timeline
Director of Human Resources
Source Home Solutions
02.2020 - Current
Regional Director of Operations
Freedom Medical
06.2017 - 01.2020
IT Manager
Cisco Systems
06.2011 - 08.2012
Human Resource Manager / Operations
RaceTrac Petroleum
08.2010 - 05.2017
Information Security Analyst
IBM
02.2010 - 06.2011
Operations Manager
Norfolk Southern Railroad
01.2006 - 01.2010
Bachelor of Business Administration - Business Management
Kennesaw State University
09.2004 - 05.2008
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