Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jerry De La Cruz

Palm Desert,CA

Summary

Seasoned Operations Manager and talented leader with 25 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.


To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

22
22
years of professional experience

Work History

Operations Manager/Lead Installer

Stratex Integrated Solutions
06.2001 - Current

Lead Installer for commercial CCTV, Fire, Access Control

BluePrint Plan Reviews

  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Developed and maintained relationships with external vendors and suppliers.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Education

High School Diploma -

Fountain Valley High School
Fountain Valley, CA

Skills

  • Project Management
  • High-Pressure Environments
  • Goal Attainment
  • Planning and Implementation
  • Stakeholder Relations
  • Team Leadership

Timeline

Operations Manager/Lead Installer

Stratex Integrated Solutions
06.2001 - Current

High School Diploma -

Fountain Valley High School
Jerry De La Cruz