Jerry De Leon
Snellville,GA
Summary
Dedicated sales professional with nearly 20 years experience partnering with customers and exceeding expectations. Highly skilled at identifying needs of customers and offering products or services designed to meet those needs.
Overview
20
20
years of professional experience
Work History
Territory Sales Manager
McGovern & Associates
Atlanta, Georgia
09.2023 - Current
- Created and managed relationships with key distributors in the region.
- Assisted customers with product selection based on their individual needs.
- Participated in trade shows, conferences, and other events to promote products or services.
- Engaged in cold calling activities to generate leads for potential new customers.
Customer Solutions Consultant
Fastenal
Atlanta, GA
06.2004 - 09.2023
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Reached out to customers to set up appointments, check on satisfaction and suggest additional offerings.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Increased repeat business using great customer service, problem-solving and conflict resolution skills.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
General Manager
Fastenal
McAllen Texas / Atlanta, GA
10.2007 - 06.2021
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Tracked monthly sales to generate reports for business development planning.
- Administered employee discipline through verbal and written warnings.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Developed service and sales strategies to improve retention and revenue.
Assistant Manager
Fastenal
McAllen, TX
08.2005 - 09.2007
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
- Performed various accounts receivable functions, handled cash receipts posting, updated cash flow reports and researched chargebacks and write-offs.
- Received and recorded cash, checks and transfers.
- Matched orders with invoices and recorded required information.
Support Worker
Fastenal
Brownsville, TX
06.2004 - 07.2005
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Staged and sorted multiple types of products for loading.
- Received deliveries, scanned packages and updated orders in internal database.
Education
Business Management
The University of Texas At Brownsville And Texas Southmost College
Brownsville, TXSkills
- Strategic Planning
- Industrial and Construction Supply Industry Expertise
- Territory Sales
- Bilingual (Spanish)
- Experience in International Sales (Mexico)
- Product Knowledge
Timeline
Territory Sales Manager
McGovern & Associates
09.2023 - Current
General Manager
Fastenal
10.2007 - 06.2021
Assistant Manager
Fastenal
08.2005 - 09.2007
Customer Solutions Consultant
Fastenal
06.2004 - 09.2023
Support Worker
Fastenal
06.2004 - 07.2005
Business Management
The University of Texas At Brownsville And Texas Southmost College