Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jerry Dieudonne

Port Saint Lucie,FL

Summary

Driven manager with a proven track record at Dom and Jerry Cleaning Services, enhancing customer satisfaction and team performance through effective problem-solving and team leadership. Skilled in time management and verbal communication, adept at resolving conflicts and maximizing operational efficiency. Achieved significant improvements in service delivery by cross-training employees, showcasing adaptability and a results-driven approach.

Overview

17
17
years of professional experience

Work History

Manager

Dom and Jerry Cleaning Services
02.2019 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Automotive Technician

Enterprise Rent-A-Car
05.2012 - 01.2019
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.

Stock Clerk

Publix
09.2007 - 06.2016
  • Demonstrated adaptability and flexibility by tackling various tasks as needed, contributing to the overall success of the stockroom team.
  • Assisted customers in locating desired items, providing exceptional service and promoting customer satisfaction.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Improved product availability by swiftly restocking shelves and displays as needed.

Education

Associates - Automotive Mechanics

ATI Technical School
Fort Lauderdale, FL
06.2011

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving

Languages

Haitian Creole
Native or Bilingual

Timeline

Manager

Dom and Jerry Cleaning Services
02.2019 - Current

Automotive Technician

Enterprise Rent-A-Car
05.2012 - 01.2019

Stock Clerk

Publix
09.2007 - 06.2016

Associates - Automotive Mechanics

ATI Technical School

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Jerry Dieudonne