JERRY ESEBANME
DALLAS,TX
Summary
Detail-oriented IT professional with 5+ years of experience in cybersecurity, IT support, and information security program development. Proficient in threat mitigation, security architecture, and operational risk management. Demonstrates a proven ability to resolve complex technical issues, implement innovative solutions, and lead cross-functional teams. Adept at leveraging technical expertise in Python, SIEM, and Linux to optimize processes and enhance security posture.
Overview
6
6
years of professional experience
1
1
Certification
Work History
IT Development Program Security
Abbott Laboratories
02.2024 - 08.2024
* Conducted security risk assessments and audits, ensuring compliance with industry regulations.
* Collaborated with cross-functional teams to implement robust security controls.
* Identified and mitigated vulnerabilities, reducing overall security risks by 20%.
* Provided security awareness training to 50+ employees, enhancing organizational security culture.
* Documented incident response strategies, streamlining future resolution processes.
IT Support Analyst
Santander Bank
05.2019 - 12.2022
* Resolved over 95% of technical support tickets within SLA timeframes using ServiceNow.
* Analyzed network traffic and system logs to diagnose and resolve security incidents.
* Optimized system performance by conducting vulnerability assessments and patching software.
* Developed data analytics reports to identify recurring issues, reducing resolution times by 25%.
IT Support Analyst
GUARANTEE TRUST BANK NIG PLC
03.2018 - 01.2019
* Managed Active Directory accounts, improving account provisioning efficiency by 15%.
* Conducted software installations, updates, and malware removal for 100+ users.
* Led the deployment of 50+ desktops and laptops, ensuring seamless onboarding for new hires.
* Provided internal IT training to employees, boosting user competency in technical tools.
Education
Bachelor's degree - computer Science
University of Benin
10.2017
Skills
* Security Tools: SIEM, Intrusion Detection Systems (IDS), Cryptography
* Programming & Scripting: Python, SQL, PowerShell
* Networking & Protocols: LDAP, DNS, IPv4, Network Security
* Systems Administration: Linux, Active Directory
* Ticketing Systems: ServiceNow, Jira Service Desk
* Other Skills: Data Analytics, Risk Analysis, Incident Response
Accomplishments
* Security Audit Automation: Developed Python scripts to automate security audit logs, reducing manual effort by 30%.
* Vulnerability Management: Spearheaded a vulnerability remediation initiative that closed 80% of identified gaps within 3 months.
* Cross-Functional Collaboration: Partnered with site reliability engineering teams to resolve critical application issues, improving uptime by 15%.
Certification
- Google cybersecurity certificate
- Google IT Support certificate
- CompTia Security +
Timeline
IT Development Program Security
Abbott Laboratories
02.2024 - 08.2024
IT Support Analyst
Santander Bank
05.2019 - 12.2022
IT Support Analyst
GUARANTEE TRUST BANK NIG PLC
03.2018 - 01.2019
Bachelor's degree - computer Science
University of Benin