JERRY FREER
Dickinson,ND
Summary
Thorough Factory Worker known for thriving in fast-paced environments. Versatile problem solver open to working long hours. Expert in maintaining inventories and manufacturing high-quality goods.
Overview
26
26
years of professional experience
1998
1998
years of post-secondary education
Work History
Factory Supervisor
TMI
Dickinson, North Dakota
01.2025 - Current
- Supervised daily production operations to ensure efficiency and quality.
- Trained and mentored staff on safety protocols and operational procedures.
- Coordinated workflow among teams to meet production schedules and deadlines.
- Implemented process improvements to enhance productivity and reduce waste.
- Resolved staffing issues promptly to maintain a smooth work environment.
- Communicated with upper management regarding production updates and challenges.
- Trained new employees on proper use of machinery and safety protocols.
- Examined final products for conformance with quality and design standards.
- Troubleshot equipment problems to repair or report diagnostics.
- Developed plans for improving processes to increase efficiency and reduce waste.
- Maintained accurate records of employee performance, attendance, and training.
- Conducted regular meetings with team members to discuss progress on projects.
- Assessed employee performance through observation and feedback sessions.
OWNER
MAX NUTRITION
Dickinson, ND
11.2014 - 01.2025
- Managed the daily operations related to customer service, inventory management, and marketing.
- Maintained a high standard of customer service through quality assurance checks.
- Managed budgets effectively by accurately forecasting expenses and revenues.
- Developed strong relationships with vendors to secure favorable pricing agreements.
- Developed print advertising, social media campaigns, and networking events to deliver messages to target audience.
- Created innovative marketing plans to drive business growth.
- Analyzed financial data to ensure optimal profitability for the company.
- Recruited, trained, evaluated, and supervised staff members in accordance with company policies and procedures.
- Set prices and credit terms for goods and services, based on forecasts of customer demand.
- Managed daily operations of nutrition retail store.
- Supervised staff and ensured high-quality customer service.
LEGAL ASSISTANT
MACKOFF KELLOGG LAW FIRM
Dickinson, ND
09.2009 - 11.2014
- Provided administrative support to attorneys in a fast-paced legal environment, including filing and organizing documents, drafting correspondence, scheduling appointments, and managing calendars.
- Developed and maintained positive relationships with clients and legal staff.
- Drafted legal correspondence and managed the preparation of court filings.
- Updated case management system with notes, data and reports.
- Processed client invoices and maintained records of payments.
- Prepared routine correspondence based on pre-approved document templates.
- Monitored deadlines associated with filing dates or responses due from opposing parties.
- Drafted and proofed legal correspondence to verify details and reduce errors.
- Maintained confidential client files and other sensitive information with discretion and professionalism.
- Was part time IT person for the office which included setting up computers, fixing printers and troubleshooting computer malfunctions and all general IT needed activities.
TRAVEL AGENT-TRAINER
AMERICAN EXPRESS TRAVEL
Dickinson, ND
09.1999 - 04.2009
- Answered travel questions from customers about destinations, pricing and flight schedules.
- Demonstrated expertise in booking flights, hotels, rental cars, cruises, tours, and other travel services.
- Maintained up-to-date knowledge of industry trends and regulations to ensure compliance with all applicable laws.
- Researched and recommended package deals and special offers.
- Created itineraries for clients based on customer interests, budgets, and availability.
- Created detailed itineraries for clients based on their preferences, budget, and travel needs.
- Developed customer service skills while managing client inquiries and complaints in a timely manner.
- Scheduled customer reservations using agency database.
- Collaborated with hotel and restaurant services to provide custom experiences for clients.
- Utilized knowledge of domestic and international destinations to advise customers on the best possible options for their trips.
- Conducted follow-up calls after trips to ensure satisfaction levels were met.
- Monitored changes in flight schedules or prices due to weather conditions or other factors.
- Followed up with customers after trips to confirm travel satisfaction.
Education
Dickinson High School
Dickinson, NDSkills
- Team building
- Employee training
- Quality assurance
- Effective communication
- Problem solving
- Performance evaluation
- Time management
- Customer focus
- Employee engagement
- Standard operating procedures
- Team management
- Mentoring and training
- Decision-making
- Multitasking
- Quality control
Timeline
Factory Supervisor
TMI
01.2025 - Current
OWNER
MAX NUTRITION
11.2014 - 01.2025
LEGAL ASSISTANT
MACKOFF KELLOGG LAW FIRM
09.2009 - 11.2014
TRAVEL AGENT-TRAINER
AMERICAN EXPRESS TRAVEL
09.1999 - 04.2009
Dickinson High School