Jerry Fulton
Philadelphia,PA
Summary
Adept at transforming visions into reality, I leveraged my framing and carpentry skills at Fulton Investment Group to exceed project goals, enhancing efficiency and client satisfaction. My strong communication abilities and commitment to quality, coupled with expertise in construction scheduling, resulted in a significant increase in client referrals. Industrious Renovation Specialist with strong background in project management, construction planning and process optimization. Proven track record of successful project completion, excellent communication and problem-solving with commitment to safety. Dedicated worker strives to improve efficiency and productivity. Attentive adept in use of various tools and materials, understands importance of following industry standards and regulations. Extensive knowledge of building codes, structural engineering principles and safety protocols. Organized and reliable team player consistently takes on new challenges.
Overview
24
24
years of professional experience
Work History
Renovation Specialist
Fulton Investment Group
03.2012 - Current
- Streamlined project timelines for increased efficiency by effectively managing resources and coordinating with contractors.
- Ensured compliance with local building codes and regulations throughout the entire renovation journey.
- Monitored project budgets and expenses.
- Prepared and applied construction materials to build structures or fill gaps.
- Utilized equipment to break old forms and structures.
- Exceeded project goals through thorough planning, design optimization, and material selection.
- Facilitated smooth communication between all parties involved in the renovation process from start to finish.
- Cultivated client trust and loyalty through transparent communication, exceptional results, and a strong commitment to customer satisfaction.
- Managed budgets effectively to maximize results without compromising on quality or aesthetics.
- Coordinated permit acquisitions as necessary for adherence to legal requirements during construction.
- Maintained safe worksites by adhering to strict safety protocols and guidelines during all stages of construction.
- Built custom homes to develop local areas.
- Loaded and carried materials to facilitate transport at construction sites.
- Enhanced customer satisfaction by providing high-quality remodeling services for various residential projects.
- Skillfully utilized hand tools, power tools, and heavy machinery to perform demolition, framing, drywall installation, and other related tasks.
- Increased client referrals by consistently delivering exceptional craftsmanship on all projects.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Lead Guest Service Representative
Hyatt Hotels Corp
03.2001 - 02.2013
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times..
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Maintained high level of professionalism and discretion when dealing with guests.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
- Contributed positively towards creating a welcoming atmosphere by maintaining a clean and organized front desk area at all times.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Participated in ongoing training programs to stay current on industry trends, best practices, and emerging technologies affecting the hospitality sector.
Education
High School Diploma -
Benjamin Franklin High School
Philadelphia1992
Skills
- Construction Scheduling
- Framing and Carpentry
- Window and Door Installation
- Painting and finishing
Timeline
Renovation Specialist
Fulton Investment Group
03.2012 - Current
Lead Guest Service Representative
Hyatt Hotels Corp
03.2001 - 02.2013
High School Diploma -
Benjamin Franklin High School