Jerry Hernandez
Summary
Versatile Operations Supervisor adept at maintaining efficient operations and overcoming complex business challenges with a resourceful and positive approach. Recognized as a driven, dedicated, and hardworking leader who consistently strives for the best. Dependable team player with a track record of success in handling multiple projects simultaneously.
Overview
7
7
years of professional experience
Work History
Operations Supervisor
Universal Logistics Holdings Inc.
09.2023 - 07.2024
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
- Did daily safety walks to ensure a safe work environment
- Promoted a positive work environment by fostering open communication and resolving conflicts promptly.
- Monitored trucks for load quality to prevent damage during transportation.
Operations Supervisor
Yellow Freight
08.2022 - 08.2023
- Oversaw logistics of the largest terminal for one of the largest LTL freight shipping services in the country.
- Proven ability to coordinate and manage the flow of materials and goods between suppliers, warehouses, and customers
- Expertise in managing and tracking shipments, as well as updating and maintaining accurate records
- Skilled at managing complex logistical projects and resolving issues in a timely fashion
- Oversaw and coordinated all dock operations, including receiving, loading, unloading, and shipping
Sales Representative
T Mobile
12.2020 - 08.2022
- I was a top 10 salesman of over 300 employees majority of my time working
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Over my 2 years I was offered my own store but moved on for better opportunities
Car Salesman
Gerber Chevrolet
01.2020 - 03.2020
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Developed in depth knowledge of vehicle models, features, and financing options to effectively meet customer needs
- Established strong customer relationships through personal interactions, including followup calls and emails
- Performed vehicle promotions and test drives to demonstrate features and benefits of vehicles
Inspector
Ford
09.2018 - 12.2019
- Inspected and tested products over their entire cycle to ensure compliance with quality standards and customer specifications
- Documented inspection results and maintained accurate records of all tests, data, and findings
- Developed and implemented inspection plans for all incoming products
- Ensured compliance with industry regulations through meticulous attention to detail during inspections.
Painter
Hoist Material Handling
05.2017 - 05.2018
- Responsible for preparing surfaces for painting by sanding, cleaning, and removing rust
- Ensured all surfaces were properly prepared for painting prior to application
- Inspected surfaces to ensure a high quality finish
- Utilized hand and power tools to complete projects quickly and efficiently
Education
No Degree - Sports Management
Indiana University-Purdue University of Indianapolis
Indianapolis, IN08.2015
High School Diploma -
Bishop Noll Institute
08.2014
Skills
- Highly motivated with a strong work ethic
- Ability to work under pressure in a fast-paced environment
- Proven experience with customer service and conflict resolution
- Ability to quickly adapt to changing requirements and environments
- Proven ability to multitask, coordinate and prioritize tasks to meet deadlines
- Staff Supervision
- Warehouse Operations
- Logistics Oversight
- Customer Service
- Customer Relations
- Sales expertise
References
- Jason Allison, Yellow Freight Lead Supervisor, 219-805-6864
- Shawn Kinnie, T Mobile Manager, 773-240-1980
- Alex Kasher, Universal Logistics Terminal Manager, 815-274-8049
- Donald Dowling, Universal Logistics Operations Manager, 219-201-9101
Timeline
Operations Supervisor
Universal Logistics Holdings Inc.
09.2023 - 07.2024
Operations Supervisor
Yellow Freight
08.2022 - 08.2023
Sales Representative
T Mobile
12.2020 - 08.2022
Car Salesman
Gerber Chevrolet
01.2020 - 03.2020
Inspector
Ford
09.2018 - 12.2019
Painter
Hoist Material Handling
05.2017 - 05.2018
No Degree - Sports Management
Indiana University-Purdue University of Indianapolis
High School Diploma -
Bishop Noll Institute