Jerry Johnson
Longview
Summary
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Store Manager
Sherwin-Williams
Longview
05.2019 - Current
- Managed daily store operations and ensured smooth workflow among staff.
- Trained and mentored employees on customer service best practices.
- Oversaw inventory management and restocking procedures for optimal product availability.
- Implemented merchandising strategies to enhance product visibility and appeal.
- Conducted staff scheduling to ensure adequate coverage during peak hours.
- Handled customer inquiries and resolved issues promptly to maintain satisfaction.
- Monitored sales performance and adjusted strategies to meet store goals.
- Recruited, trained and supervised new employees.
Sales Representative
Sherwin-Williams
Longview
02.2016 - 05.2019
- Developed strong relationships with clients through regular communication and follow-ups.
- Conducted market research to identify new business opportunities and potential clients.
- Presented product features and benefits to prospective customers during sales meetings.
- Provided detailed product demonstrations to educate clients on proper usage and benefits.
- Negotiated pricing with clients to close sales effectively.
- Maintained accurate records of customer interactions in the CRM system for tracking purposes.
- Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
- Responded promptly to customer inquiries via phone or email.
- Conducted site visits to assess needs and recommend strategic solutions for customer requirements.
Store Manager
Sherwin-Williams
Longview
04.2002 - 02.2016
- Managed daily store operations and ensured smooth workflow among staff.
- Trained and mentored employees on customer service best practices.
- Oversaw inventory management and restocking procedures for optimal product availability.
- Implemented merchandising strategies to enhance product visibility and appeal.
- Conducted staff scheduling to ensure adequate coverage during peak hours.
- Handled customer inquiries and resolved issues promptly to maintain satisfaction.
- Monitored sales performance and adjusted strategies to meet store goals.
- Collaborated with corporate on promotional initiatives and store events planning.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
Division Installer
Sherwin-Williams
Strongsville
10.1997 - 01.2002
- Installed various equipment and fixtures according to project specifications.
- Collaborated with team members to ensure timely project completion.
- Maintained tools and equipment for optimal performance and safety.
- Interpreted blueprints and technical drawings for accurate installations.
- Conducted site assessments to determine installation requirements and challenges.
- Trained junior installers on best practices and safety protocols.
- Installed and relocated up to 25 stores per year across the Midwestern Division
Assistant Manager
Sherwin-Williams
Longview
02.1995 - 10.1996
- Assisted in managing daily store operations and staff scheduling.
- Trained new employees on customer service and product knowledge.
- Coordinated inventory management and ensured product availability.
- Implemented marketing strategies to promote seasonal products.
- Conducted regular audits to maintain store compliance with policies.
- Developed strong relationships with customers to enhance loyalty.
- Led team meetings to discuss performance and operational improvements.
- Resolved customer inquiries and complaints promptly and effectively.
Store Installer
Sherwin-Williams
Longview
07.1994 - 02.1995
- Followed detailed technical drawings for accurate installations.
- Adhered to industry standards for quality and safety during installations.
- Maintained inventory of supplies, materials and tools to complete work on job sites.
- Removed systems and fixtures to prepare for replacements.
- Managed remodeling projects from concept to completion for 26 stores in the Portland District
Inside Sales
Sherwin-Williams
Longview
08.1993 - 07.1994
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
88M Motor Transport Operator
US Army
Fort McClellan
06.1989 - 04.1992
- Operated military vehicles for transport of personnel and equipment.
- Conducted routine maintenance on transport vehicles to ensure operational readiness.
- Assisted in loading and unloading cargo from transport vehicles efficiently.
- Followed safety protocols during vehicle operation to prevent accidents and injuries.
Stocker/Facer
Pay N Save
Longview
06.1987 - 06.1989
- Stocked shelves with products to maintain organization and accessibility.
- Assisted customers in locating items while providing friendly service.
- Monitored inventory levels and reported shortages to management.
- Cleaned and organized storage areas to ensure a safe working environment.
Education
High School Diploma -
Kelso High School
Kelso06-1989
Skills
- Inventory management
- Visual merchandising
- Employee training
- Sales analysis
- Customer relationship management
- Team building
- Conflict resolution
- Product demonstrations
- Prospecting techniques
- Time management
- Problem solving
Accomplishments
- 9 Spectrum of Excellence Awards
- Knock Out Award
- Outstanding Sales and Profit Improvement Award
Certification
- Assistant Manger Training
- Store Manager Training
- Sales Rep Training
- Intermediate Industrial Training
- Red Angle Spanish
Timeline
Store Manager
Sherwin-Williams
05.2019 - Current
Sales Representative
Sherwin-Williams
02.2016 - 05.2019
Store Manager
Sherwin-Williams
04.2002 - 02.2016
Division Installer
Sherwin-Williams
10.1997 - 01.2002
Assistant Manager
Sherwin-Williams
02.1995 - 10.1996
Store Installer
Sherwin-Williams
07.1994 - 02.1995
Inside Sales
Sherwin-Williams
08.1993 - 07.1994
88M Motor Transport Operator
US Army
06.1989 - 04.1992
Stocker/Facer
Pay N Save
06.1987 - 06.1989
High School Diploma -
Kelso High School
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