Summary
Overview
Work History
Education
Skills
Timeline
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Jerry Jones

Fort Wayne,IN

Summary

Professional order management specialist, known for high standards and results-driven approach. Extensive experience in accurately processing orders and maintaining organized inventory systems to meet customer needs. Highly collaborative team player with focus on achieving goals and adapting to changing demands. Strong skills in data entry and customer service.

Overview

17
17
years of professional experience

Work History

Order Clerk

Superior Essex
10.2024 - Current
  • Collaborated with the warehouse team for timely dispatch of products, ensuring on-time deliveries.
  • Implemented quality control measures, cross-checking orders against packing slips before shipment confirmation.
  • Supported company-wide initiatives by participating in special projects, such as inventory management overhauls or software implementation rollouts.
  • Enhanced workflow efficiency with thorough documentation of order changes and cancellations.
  • Facilitated smooth transitions during times of change, such as system upgrades or policy updates, quickly adapting workflows accordingly.
  • Promoted a positive work environment by effectively communicating with colleagues across departments and fostering teamwork in achieving common goals.
  • Ensured compliance with industry regulations through diligent record-keeping practices including proper storage/file maintenance procedures if applicable per case basis specific requirements set forth within said guidelines/regulatory frameworks governing
  • Played an integral role in achieving departmental targets, consistently meeting or exceeding personal performance metrics while contributing positively towards team success overall.
  • Received and followed pick sheets to gather merchandise for customer orders.

Warehouse Shipping Clerk

Randolph and Randolph
05.2019 - 09.2024
  • Expedited order fulfillment, using advanced organizational skills to prioritize high-priority shipments efficiently.
  • Upgraded existing filing systems, creating an easily accessible repository of essential documentation related to all aspects of warehouse shipping activities.
  • Established strong working relationships with colleagues, fostering a positive work environment that promoted collaboration and productivity among team members.
  • Maintained clean and organized workspaces, contributing to a safer and more efficient warehouse environment for all staff members involved in shipping operations.
  • Collaborated with team members to ensure timely deliveries, resulting in increased customer satisfaction.
  • Optimized storage space utilization by rearranging items according to size and frequency of use, leading to better accessibility for staff members.
  • Maintained accurate inventory records through diligent tracking and updating of stock levels.
  • Ensured smooth operations by training new employees on proper procedures and protocols for warehouse shipping tasks.
  • Followed safe handling processes for different types of loads and materials.
  • Followed good housekeeping practices to keep dock, staging area and storage spaces clean and safe.
  • Developed and maintained good working relationships with fellow employees, delivery drivers and vendors.
  • Balanced loads and secured items for safe and damage-free transport to destinations.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Handled day-to-day shipping and receiving overseeing more than 25 packages per day.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.

Warehouse Forklift Operator

Schnellecke Logistics USA
11.2016 - 05.2019
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
  • Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
  • Turned in paperwork outlining orders for inspection before loading, marking load tickets for out of stock items, withholding or completing orders as necessary and inspecting trucks before departure.
  • Drove carts, dollies, hand trucks, mobile power-propelled trucks and other moving equipment to move large quantities of merchandise.
  • Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Used equipment such as reach truck and Cherry Picker to process excess materials and support recycling efforts.
  • Turned valves and opened chutes to dump, spray or release materials from dump cars or storage bins into hoppers.
  • Adjusted machinery and notified supervisors of malfunctions.

Dock Coordinator

BLG Logistics
06.2008 - 11.2016
  • Implemented loading dock process and productivity improvements.
  • Monitored equipment usage on the dock, scheduling necessary repairs or replacements as needed.
  • Pushed or pulled loading carts to and from weighing station.
  • Processed orders, produced and reconciled delivery documents and tracked service performance.
  • Facilitated cross-departmental collaboration to address issues related to shipping delays or miscommunication.
  • Enhanced communication between departments with regular updates on dock operations and issues.
  • Optimized workflow processes by analyzing patterns in shipment volume and adjusting resources accordingly.
  • Provided training for new hires, resulting in a more effective workforce.
  • Developed standard operating procedures for team to follow and maintained records of activities.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Monitored production levels and implemented measures to increase output.
  • Enforced team adherence to safety regulations and protocols.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Supervised team of helpers, laborers and material movers to efficiently complete tasks.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Reported and established key performance metrics to monitor and meet company goals.
  • Resolved conflicts among team members, fostering a positive workplace atmosphere.
  • Performed pre-shift and post-shift inspections of dock equipment.
  • Loaded trucks and properly secured items to prevent damage during transportation.
  • Monitored progress of tasks to provide feedback for improvement.
  • Met or exceeded production goals and objectives by following strict procedures.
  • Maintained cleanliness of the dock area, promoting a safe work environment for all employees.
  • Operated forklifts, pallet movers and other material handling equipment.

Education

High School Diploma -

Central High School
Tuscaloosa, AL
06-2003

Skills

  • Picking orders
  • Safety practices
  • Handheld scanners
  • Verifying shipments
  • Operating forklifts
  • Order proofing
  • Organization skills
  • Quick learner
  • Problem-solving
  • Time management
  • Attention to detail
  • Reliability
  • Critical thinking
  • Verbal and written communication
  • Adaptability and flexibility
  • Heavy lifting proficiency
  • Freight loading
  • Freight organization
  • Hand and power tool operation
  • Dock operations support
  • Health and safety compliance
  • Hand-held device scanning

Timeline

Order Clerk

Superior Essex
10.2024 - Current

Warehouse Shipping Clerk

Randolph and Randolph
05.2019 - 09.2024

Warehouse Forklift Operator

Schnellecke Logistics USA
11.2016 - 05.2019

Dock Coordinator

BLG Logistics
06.2008 - 11.2016

High School Diploma -

Central High School

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