Front Office Operations Manager
- Responsible for all front end recruiting, hiring, onboarding, training and development of associates
- Responsible for reviewing and monitoring profit and loss statements to identify areas of operational improvement
- Oversee scheduling, hiring, payroll for and planning business processes
- Manage all customer associates and supervisors at the front office
- Develop weekly schedules to ensure store coverage
- Oversee signage updates and price changes for store skus
- Partner with management to determine which products need skus, price changes, and need to be returned
- Point of contact for e-commerce to contact regarding inventory availability
- Point of contact for all customer issues and complaints
- Serve as the Manager on Duty for the entire storefront
- Open and close store in a effective manner
