Accomplished registered nurse case manager with nearly 30 years of experience dedicated to quality care of diverse patients. Smoothly blend hands-on skills with advanced clinical background. Successful at working with all levels of healthcare providers, physicians and administrators to address patient needs. Advanced skill working with diverse patient populations. Demonstrated ability to foster relationships and coordinate with healthcare professionals to advance patient care.
Overview
28
28
years of professional experience
Work History
SouthernCare Hospice
Grove Hill, Alabama
10.2020 - Current
Participated in quality improvement initiatives in order to improve patient outcomes.
Educated patients on their medical condition, treatment plans, and self-care management techniques.
Supported families during times of illness or injury by providing emotional support and assistance with decision making processes.
Collaborated with other healthcare professionals to develop individualized plans of care for each patient.
Ensured that all documentation was accurate and up-to-date according to established guidelines.
Responded quickly and effectively to changes in condition or response to treatment.
Managed multiple tasks simultaneously while prioritizing urgent requests from physicians or nurses.
Performed physical assessments to identify any changes in the patient's condition or needs.
Facilitated communication between members of the healthcare team by attending interdisciplinary meetings.
Administered medications and treatments in accordance with physician orders.
Hospice Registered Nurse Case Manager
LEGACY HOSPICE OF THE EAST
Gilbertown, AL
12.2015 - 10.2020
Administered medications, tracked dosages and documented patient conditions
Facilitated home care referrals from physicians and specialists to prevent hospitalization and reduce re-hospitalization rates
Measured and monitored patient vital signs
Communicated core measure patient status to nurses to ensure all requirements and patient needs are met
Conducted patient assessments and diagnostic tests to provide physician with important patient health information
Oversaw audits to maintain compliance with local, state and federal healthcare regulations
Provided direct patient care to increase comfort and psychological, social and spiritual well-being
Performed assessment planning, implementation and evaluation of care for assigned patients, including discharge planning, utilizing interdisciplinary team approach
Monitored storage, charting and patient flows to optimize time management
Delivered care and treatment reflective of appropriate infection control techniques and universal precautions
Observed and carried out physician and nursing orders
Reviewed patient treatment plans to meet and maintain JCAHO, Medicare and Medicaid requirements
Served as a primary coordinator of all disciplines to ensure comprehensive patient care across multi-disciplined healthcare teams.
Director of Restorative Care
WASHINGTON COUNTY HOSPITAL AND NURSING HOME
Chatom, AL
03.2005 - 12.2015
Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services
Developed and adapted individualized treatment plans according to patient recovery goals
Maintained adequate unit supplies to meet expected patient demands
Cultivated working partnerships with patients and medical staff members, using feedback and clinical data to improve quality care and patient outcomes
Consistently assessed and evaluated patients' health needs by coordinating across medical disciplines to create, implement and modify personalized care plans
Completed and maintained personal Performance-Based Development System (PBDS) standards to show consistent clinical competency and sound judgment
Completed daily chart audits and assessed clinical records to verify accuracy, evaluate performance against goals and check for appropriate education of patients and families.
Registered Nurse, Emergency Department
WAYNE GENERAL HOSPITAL
Waynesboro, MS
12.2001 - 03.2005
Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services
Monitored and recorded patient condition, vital signs, recovery progress and medication side effects
Reached out to patients to convey lab results and provide care instructions
Maintained composure and efficiency during rapid response situation and emergency codes
Inserted and managed central, arterial and PICC lines
Instructed patients, caregivers and families on diagnoses, treatment options and self-management to maintain continuity of care.
Registered Nurse, Emergency Department
RILEY HOSPITAL
Meridian, MS
09.1996 - 12.2001
Administered medications, tracked dosages and documented patient conditions
Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services
Monitored and recorded patient condition, vital signs, recovery progress and medication side effects
Developed and adapted individualized treatment plans according to patient recovery goals
Reached out to patients to convey lab results and provide care instructions
Assessed patient health needs by reviewing and tracking EKG readings to address telemetry readings and quickly inform teammates on stability or acuity changes
Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
Education
ASSOCIATE OF SCIENCE - NURSING
Alabama Southern Community College
AL
05.1996
Skills
Medication administration expert
Team management
Organization
Problem resolution
Relationship development
Administrative support
First Aid/CPR
Communications
Planning and coordination
Patient care planning
Referral Coordination
Drug calculations
Quality Improvement
Medical Records Management
Chronic Disease Management
Healthcare regulations
References
James Steven Donald, MD, Chatom Primary Care, (251)847-6262