Jerry Lokaal
Montesano
Summary
Resourceful State Trooper focused on maintaining order and public safety, responding to emergencies, protecting people and property and promoting positive community relations, while enforcing the laws of my jurisdiction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
State Trooper
Washington State Patrol
06.2021 - Current
- Exercised sound judgment under high-pressure situations, making critical decisions that protected lives and property.
- Conducted detailed investigations, gathering evidence, and interviewing witnesses for collision's, stolen property, assaults,l impaired drivers and more.
- Served as a mentor to new recruits, sharing knowledge of department protocols and providing guidance during pre-academy field training.
- Developed strong working relationships with other law enforcement agencies for coordinated efforts in crime prevention initiatives.
- Establish and maintain assertive yet respectful control of situations were Law Enforcement is necessary.
- Testified in court proceedings, presenting accurate facts and evidence to assist in the prosecution of offenders.
Service Writer/Advisor
Apache Camping Center
03.2019 - Current
- Provide technical solutions that fit customer needs
- Self management of time and resources to be most efficient
- Handling personal and private information in a safe and professional manner
- Quick reaction to situations that call for a solution immediately
- Manage technician schedules to create efficiency and positive customer experience
- Review of warranty contracts to validate coverage on applicable services
- Communication
- Maintain solid understanding of current workload through internal communication
- Upfront transparency with customer to create confidence and set expectations
- Thorough information submission to Warranty department as needed
- Manage turnover process of service orders to maintain goalsets
- Situation de-escalation with aggravated customers and internal team
Real Estate Broker
Keller Williams
03.2018 - 01.2019
- Understanding of Real Estate law to protect all associated stakeholders
- Handling personal and private information in a safe and professional manner
- Keeping proper records of all transactions as per state and federal law
- Strong communication with all stakeholders in the life cycle of the transactions
Technician
Apache Camping Center
06.2017 - 03.2018
- Utilizing proper tools to quickly diagnose issues for resolution
- Keeping workspace clean and efficient while also staying safe
- Providing technical advice to customers on repairs and/or upgrades of RV equipment
- For additional background information, please see my Personal History Statement on PST.
Education
GED -
Home School
Chehalis, WA01-2013
Skills
- Situational awareness
- Conflict resolution
- Strong understanding of firearm safety and operation
- Professional phone and email etiquette
- Vehicle pursuits
- Conflict de-escalation
- Accident investigation
- Weapons training
- Surveillance techniques
- Drug recognition
- Crowd control
Accomplishments
100+ Collision investigations, including multiple fatal collisions.
100+ Impaired driver investigations.
Extensive firearm training, mostly personally driven with multiple platforms of pistols, rifles, and shotguns.
Certification
CJTC Peace Officer Commission: Criminal Justice Training Commission.
ARIDE Certified: Advanced Roadside Impaired Driving Enforcement.
Timeline
State Trooper
Washington State Patrol
06.2021 - Current
Service Writer/Advisor
Apache Camping Center
03.2019 - Current
Real Estate Broker
Keller Williams
03.2018 - 01.2019
Technician
Apache Camping Center
06.2017 - 03.2018
GED -
Home School