Professional with 20+ years experience in building material manufacturing, distribution and innovation. Managed production and inventory to achieve corporate goals and profit targets. New product introduction to national accounts as well as two step distribution.
Managed and scheduled production operations effectively.
Optimized distribution of finished goods inventory.
Managed VMI inventory at national accounts.
New product development teams through the entire process from concept to market launch.
Assigned tasks to associates to fit skill levels and maximize team performance.
Led team meetings and one-on-one coaching sessions to continuously improve performance.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Established processes to ensure efficient workflow throughout the organization.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Analyzed customer feedback data to develop action plans for improving services offered.
Coached, mentored and trained team members in order to improve their job performance.
Provided leadership during times of organizational change or crisis situations.
Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Resolved customer inquiries and complaints requiring management-level escalation.
Analyzed business performance data and forecasted business results for upper management.
Managed national accounts VMI inventory (Home Depot).
Wholesale distribution point of contact for clients and sales team.
Product and sales training of customer sales force.
Production and inventory management.