Accomplished Correctional Officer with a proven track record at the New York City Department of Corrections, demonstrating exceptional skills in crisis management and inmate supervision. Enhanced facility security and reduced contraband by 30% through meticulous searches and surveillance. Known for outstanding communication and teamwork, fostering a safe, inclusive environment. Fluent in Spanish, adept in emergency response and de-escalation techniques.
Overview
8
8
years of professional experience
Work History
Correctional Officer
New York City Department of Corrections
12.2016 - Current
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Conducted routine and emergency head counts.
Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
Enhanced facility security by conducting regular inspections and addressing potential risks.
Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
Observed behavior of residents individually and in groups.
Completed intake paperwork, fingerprints, and searches.
Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
Inspected work sites and crew trucks for contraband, cleanliness, and safety.
Assisted in development of procedures and policies to maintain peace and order in facility.
Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
Booked new inmates into facility and processed inmates for release.
Interviewed inmates to obtain information and assess needs.
Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
Received and accounted for personal possessions and determined inmate work assignments.
Identified needed updates to correctional plans and assigned inmates to appropriate housing.
Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
Supported the re-entry process for inmates by connecting them with appropriate resources, such as job training programs and community-based services.
Enforced rules and regulations to maintain order among inmates.
Responded to emergency situations and de-escalated hostile confrontations.
Conducted security checks of inmates and living areas.
Prepared reports to document incidents and violations.
Made rounds at specified intervals and conducted head counts and roll calls.
Supervised inmates during meals, recreation and other activities.
Documented inmate behavior and activities in logbooks.
Transported inmates to and from court hearings, medical appointments and other locations.
Investigated and responded to incidents of inmate misconduct.
Assisted in intake and release of inmates.
Provided assistance and guidance to inmates regarding daily activities.
Established positive working relationships and maintained boundaries with resident offenders.
Built solid relationships with staff and residents to keep institution safe and secure.
Responded to inquiries from inmates and other members of public.
Received and inspected mail, property and funds from visitors on behalf of designated inmates.
Interviewed inmates to obtain information and evidence.
Administered drug tests to inmates.
Coordinated with other law enforcement personnel to exchange information.
Restrained juvenile inmates when disturbances required physical intervention.
City Research Scientist Level II /Project Manager at New York City Department of CorrectionsCity Research Scientist Level II /Project Manager at New York City Department of Corrections