Dynamic leader and strategic thinker with a proven track record at US Industrial Fluids, LLC, and the University of Louisville. Expert in financial management and relationship building, achieving significant revenue growth and fostering enduring client relationships. Skilled in project management and curriculum development, consistently enhancing operational efficiency and academic excellence.
Dedicated Lubricants and Chemical professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
53
53
years of professional experience
6
6
years of post-secondary education
Work History
Sole Member, Owner
US Industrial Fluids, LLC
07.1986 - Current
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Trained and motivated employees to perform daily business functions.
Implemented marketing strategies to increase brand awareness and attract new customers.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Established foundational processes for business operations.
Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Expanded product offerings by researching market trends and identifying potential growth opportunities.
Generated revenues yearly and effectively capitalized on industry growth.
Enhanced company's market position by identifying and pursuing new business opportunities.
Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
Expanded business into new markets, cond
Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
Interacted well with customers to build connections and nurture relationships.
Managed purchasing, sales, marketing and customer account operations efficiently.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Assisted in recruiting, hiring and training of team members.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Adjunct Professor of Mechanical Engineering
University of Louisville Speed Scientific School
08.1983 - 05.1988
Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits.
Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
Boosted class participation rates by fostering a positive and collaborative learning environment.
Taught mechanical engineering courses, providing instruction to up to 90 undergraduate students.
Taught [Area of expertise] courses, providing instruction to up to [Number] undergraduate students.
Evaluated and revised lesson plans and course content to achieve student-centered learning.
Developed curriculum standards, lesson plans and syllabi.
Used exams, quizzes and assignments to assess student comprehension.
Contributed to curriculum development efforts, ensuring content was up-to-date and relevant to industry trends.
Improved overall course quality through the implementation of regular evaluations, incorporating student feedback into future improvements.
Enhanced academic integrity within courses by implementing rigorous assessment methods that fairly evaluated student knowledge and discouraged dishonest practices.
Conducted evaluations of teaching methods and course materials, making informed adjustments that consistently improved course ratings.
Contributed to curriculum development, ensuring course content met current academic and industry standards while also fostering critical thinking and problem-solving skills.
Assessed students' progress and provided feedback to enhance learning.
Created syllabus and instructional plans for each class session in accord with stated course objectives.
Sales Manager
The Argus Company
06.1978 - 03.1986
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Attended industry events and conventions to expain sales opportunities.
Spearheaded launch of new products, conducting market research and guiding development team on customer needs.
Quality Control Manager
Colgate Palmolive Co
08.1971 - 06.1978
Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Collaborated with cross-functional teams to identify potential areas of improvement in production processes, leading to enhanced product quality.
Spearheaded root cause analysis investigations when needed, determining underlying issues and recommending appropriate fixes.
Participated in regular management review meetings, providing updates on quality control performance and suggesting areas for improvement.
Improved customer satisfaction with thorough final product inspections and adherence to strict quality control guidelines.
Updated quality control standards, methods, and procedures to meet compliance requirements.
Enhanced product quality by implementing rigorous inspection procedures and standardized testing protocols.
Managed supplier relationships to ensure high-quality raw materials were consistently used in production processes.
Used [Software] to produce reports regarding daily production quality, nonconformance of products or processes and quality trends.
Reduced production defects by closely monitoring manufacturing processes and providing timely feedback to production teams.
Education
Master of Arts - Theology
Newburgh Theological Seminary
Newburgh, IN
08.2006 - 12.2007
Bachelor of Mechanical Engineering - Mechanical Engineering
University of Louisville
Louisville, KY
08.1966 - 05.1971
Skills
Customer relations
Small business operations
Relationship building
Verbal and written communication
Project management
Business management
Business planning
Strategic planning
Financial management
Sales leadership
Sales management
Quality management systems
Profit and loss analysis
Sales strategies
Languages
English
Full Professional
Interests
Community Cleanup
Volunteer Work
Fundraising Events
Getting involved in local advocacy groups to promote positive change in the community
Participating in various activities, including Vice President & President Elect of Bridgeport Lake Sumter Council (250 homes) , Founder and lecturer for Truth Matters (Christian Apologetics Program in The Villages, FL), and public speaking on the validity of the Christian Bible
Timeline
Master of Arts - Theology
Newburgh Theological Seminary
08.2006 - 12.2007
Sole Member, Owner
US Industrial Fluids, LLC
07.1986 - Current
Adjunct Professor of Mechanical Engineering
University of Louisville Speed Scientific School
08.1983 - 05.1988
Sales Manager
The Argus Company
06.1978 - 03.1986
Quality Control Manager
Colgate Palmolive Co
08.1971 - 06.1978
Bachelor of Mechanical Engineering - Mechanical Engineering
University of Louisville
08.1966 - 05.1971
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