Jerry McDaniel

Reeder Chevrolet

01.2007 - 09.2025

Created a positive workplace culture by promoting teamwork, open communication, and professional development opportunities among staff members.
Implemented inventory control systems to maintain adequate stock levels while reducing carrying costs.
Reduced overhead costs without sacrificing quality through careful vendor selection and negotiation strategies.
Oversaw facility maintenance projects to ensure safe, clean, and organized work environments for employees and customers alike.
Checked employee and resource utilization for each department.
Negotiated vendors contracts and delivery schedules.
Ensured consistent, high-quality customer service by implementing standardized processes and performance expectations across the fixed operations team.
Introduced new technology solutions into daily workflows, enhancing overall operational effectiveness.
Managed team of service advisors, technicians, and support staff for optimal performance in daily operations.
Monitored financial performance through daily reports.
Analyzed operational data to identify areas of improvement, implementing targeted action plans for continuous growth.
Resolved escalated customer complaints promptly and professionally, maintaining a high level of client satisfaction.
Collaborated with sales department to coordinate vehicle deliveries, trade-ins, and reconditioning efforts for maximum efficiency.