Jerry McMillian
Las Vegas,NV
Summary
Military leader with store management experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends, demand forecasting and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Warehouse Team Leader
PepsiCo
02.2023 - Current
- Led team in performance by exceeding standards of a 200 rate by over 30% consistently leading to 30K cases picked and palletized through WMS per period.
- Insured proper inventory management. by reporting discrepancies to management and ensuring inventory levels were maintained.
- Maintained OSHA food standards by ensuring allergens were kept in allergen locations and ensuring no cross contamination.
- Collaborated with management to implement new initiatives and policies and achieve benchmarks for production, quality, and safety.
- Contributing member of Safety Empowerment Team that meets monthly to discuss safety concerns between frontline workers and management.
- Trained new employees on job function, ergonomics, culture and safety practices.
- Led team in pre shift stretches to ensure a culture of safety.
- Maintained equipment by performing daily equipment inspections and filling out a VRC. Took damaged equipment to fleet maintenance
Rural Carrier
USPS
08.2020 - 01.2024
- Complete deliveries with signatures verifying identity along with age to ensure accuracy of packages ensuring customer satisfaction.
- Maintained accurate records of attempted and missed deliveries as required by post office including mail forwarding and change of address.
- Pleasantly greeted and engaged customers, assisting with any mail-related issues.
- Maintained records on customers with mail forwarding and change of address requests.
- Maintained vehicle maintenance by performing daily inspections and maintaining logs and escalating any errors.
Cell Tower Climber
Broken Arrow Communications
03.2020 - 07.2020
- Installed antennas, switch rooms, laid grounding according to blue prints and contracts with vendors such as T-Mobile, Verizon and AT&T.
- Trained, coached and certified employees on scissors booms and lifts. Responsible for maintaining certification, performance reviews and safety evaluations.
Stagehand Supervisor
MGM Grand Casino Las Vegas
06.2011 - 10.2014
- Supervised team of 30 Unionized workers. Duties included; work assignment, cross training, scheduling of work and team mentorship.
- Event management for Grand Garden Arena. Designed stage based on measurement of event specifications such as hockey rinks, concert stages, basketball floors and conventions spaces.
- Basic work day includes installation, lights, set up and tear down.
- Set dressing rooms according to blue prints and check list per each unique guest performer ensuring client satisfaction.
- Maintain safety guidelines and time expectations while providing excellent five -star customer service.
- Promoted a safety culture by overseeing maintenance of equipment, loading trucks and making sure area used was returned to previous conditions.
- Vendor management for installation of sound and visual equipment.
- Star of The Show award for completing a 12 hr out closing in 4 hours for the Sylvia fight.
Store Manager
Jamba Juice
01.2009 - 10.2012
- Oversaw 10 direct reports. Responsible for interviewing, hiring, mentoring, performance reviews, disciplinary and corrective action.
- Conduct store monetary deposits, managed store schedules, provided excellent customer service, maintained store appearance, updated store’s email, informed customers about products and promotion sales.
- Created culture of safety through best practices and implemented safety procedures.
- Led district in quality compliance by implemented new standards and practices with food handling.
- Conducted quality training with team in regards to food safety compliance.
- Responsible for teams certification in food compliance and passing health inspections.
- Opened store, reconciled money in registers at start of shift and at end of shift and made daily deposits.
- Responsible for inventory management, through cycle counts and maintained store inventory through projecting sales and ordering supplies as needed through demand planning.
- Won best in Western District for store in sales of anew launch product, Yumberry by promoting health properties. Other sites adopted sales tactics.
- Reported out daily metrics to Sr. Leadership.
Technician
Smart City
11.2011 - 01.2012
- Installed Ethernet cables, terminated CAT5B cables, spliced fiber optic cables, set up routers and switches, and worked on internet drops for CES show and SEMA show.
Infantryman
U.S. Army
10.2006 - 01.2009
- Led and conducted patrols and raids in urban areas, monitored access to facilities for authorized personnel, maintained logs, inputted data, operated and maintained radios, identified problems then corrected them, coordinated with command staff for security and back up support, and demonstrated expertise in all small arms and self-defense techniques.
- Went through leadership training to NCO.
- Directly responsible for 5 soldiers training, safety, equipment and weapons training.
- Conducted safety briefings for squad members prior to missions.
- Deployed in country to Iraq for 1 year 3 months and in Afghanistan for 9 months.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Trained in use of tear gas, passive ordnance, and explosives.
- Trained over multinational partners, contractors and foreign nationals to develop warfighting and defense capabilities.
- Executed directives from command center with necessary timeliness and efficiency.
Education
Associate of Applied Science - Computer Networking Systems
ITT-Technical Institute
Henderson, NV02.2012
Associate of Science - Electrician Program
ATI
Las Vegas, NV11.2023
Skills
- Military Leadership
- Workforce Management
- Performance Management
- Warehouse Operations
- Demand Planning and Forecasting
- Safety and Risk Assessment
Certification
- Crosby Rigging Certification BACOM
- OSHA 10 Certification
- Safety Climber/ Rescuer Certification BACOM
- Boom/ Lift / Scissors Certified BACOM
Timeline
Warehouse Team Leader
PepsiCo
02.2023 - Current
Rural Carrier
USPS
08.2020 - 01.2024
Cell Tower Climber
Broken Arrow Communications
03.2020 - 07.2020
Technician
Smart City
11.2011 - 01.2012
Stagehand Supervisor
MGM Grand Casino Las Vegas
06.2011 - 10.2014
Store Manager
Jamba Juice
01.2009 - 10.2012
Infantryman
U.S. Army
10.2006 - 01.2009
Associate of Applied Science - Computer Networking Systems
ITT-Technical Institute
Associate of Science - Electrician Program
ATI
- Crosby Rigging Certification BACOM
- OSHA 10 Certification
- Safety Climber/ Rescuer Certification BACOM
- Boom/ Lift / Scissors Certified BACOM
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