Experience in project management, application administration, sales support, software vendor coordination, managing and supervising technical personnel.
Overview
39
39
years of professional experience
Work History
Information Technology Business Analyst/ Project Manager
Hill-Rom
11.2006 - 11.2020
Negotiated and managed third-party contracts related to project deliverables
Sourced, vetted and managed vendors needed to accomplish project goals
Provided support to existing and new systems
Served as consultant to business to translate business requirements into processes or technical systems solutions
Carried out Software Development Life Cycle (SDLC) in SOX (Sarbanes Oxley) and FDA (Federal Drug Administration) regulated environment
Documented requirements, developed testing strategy and change control process, develops system solutions and unit tests, develops test scripts, schedules and processes integration tests, schedules and conducts performance tests, participates in validation activities, and plans for integrations.
Collaborated with stakeholders to define project objectives and criteria
Interacted with internal customers to understand business needs and translate into requirements and project scope
Conducted interviews with key business users to collect information on business processes and user requirements
PROJECT MANAGER
Hill-Rom
06.2000 - 11.2006
Sales support for Nurse Communications Projects for Southeast Region
Manage Proposal to Purchase Order Process
Design Nurse Communications Systems based on specific customer specifications and strict design guidelines
Create firm pricing for customer review
Validate and accept customer purchase orders based on system design and contract agreement
Supports Field Project Management team by providing drawings and documentation for installation of Nurse communication systems
Work with programmer to maintain and validate custom bidding program
Train field sales force on use of custom bidding system.
PROJECT MANAGER
Hill-Rom
03.1996 - 10.2000
Plan documentation projects, establish schedules, and assigns resources
Control projects by tracking work progress and actual cost
Manage project schedules to ensure on time delivery
Serve as department liaison for those documentation projects done by outside suppliers
Prepare request for quotes, review estimates, and select suppliers
Conduct formal meetings, track project status, and resolve communication barriers between suppliers and internal subject matter experts.
SENIOR TECHNICAL WRITER
Hill-Rom
09.1995 - 03.1996
Interviewed subject matter experts, researched information, wrote and edited text to create technical documents including In-service Manuals, Technical Service Manuals, Technical Bulletins, and Instruction Sheets.
SENIOR TECHNICAL WRITER
KDI Precision Products
02.1994 - 09.1995
Developed Engineering Documentation for Electronic Safe Arm Devices
Supported all phases of engineering including planning, testing, component specifications and reliability reports
Responded to Government Request For Proposals (RFP).
SENIOR TECHNICAL WRITER
Martin Marietta Services
09.1991 - 02.1994
Wrote changes to GE commercial turbofan jet aircraft engine maintenance manuals
Prepared shipments to ensure delivery schedules were met
Demonstrated versatility by supporting other engine programs in the area of writing and shipment preparation.
TECHNICAL WRITER
BELCAN Engineering
11.1989 - 09.1991
Wrote changes to GE military jet aircraft engine intermediate and depot level maintenance manuals
In addition to writing, reviewed work of other writers to ensure technical accuracy and adherence to prescribed specifications
Reported project status to project leader.
COURSE WRITER/INSTRUCTOR
USAF
09.1986 - 11.1989
Technical writing and instructing responsibilities included; researching, organizing, and disseminating data; writing course books, lesson plans and creating training aids; instructing students to become specialists on the operation, maintenance, and capabilities of Defensive/Offensive Avionics on B-1B Aircraft
Performed productivity analysis and course revisions
Initiate changes for Technical Orders and created material deficiency reports.
AVIONICS SYSTEMS TECHNICIAN
USAF
11.1981 - 09.1986
Installed, maintained, inspected, tested, analyzed symptoms, repaired, modified, and safeguarded wide variety of systems
Such systems involved communications, avionics, and navigational aids
Performed emergency flight-line repairs on radar, glide-slope systems, altimeters, and navigation systems
Performed routine isochronal, corrosive, and preventive maintenance.
Education
Bachelor of Science - BUSINESS INFORMATION SYSTEMS
Indiana Wesleyan University
Indianapolis, IN
04.2002
Technical School - Aviation
USAF
Avionics Systems
07.1982
Technical School - Instructor in Avionics
USAF
Denver, CO
01.1987
Skills
Project manager supervision
Information technology literacy skills
Leading projects
Informational interviews
Project management
References
Available upon request
Timeline
Information Technology Business Analyst/ Project Manager
Hill-Rom
11.2006 - 11.2020
PROJECT MANAGER
Hill-Rom
06.2000 - 11.2006
PROJECT MANAGER
Hill-Rom
03.1996 - 10.2000
SENIOR TECHNICAL WRITER
Hill-Rom
09.1995 - 03.1996
SENIOR TECHNICAL WRITER
KDI Precision Products
02.1994 - 09.1995
SENIOR TECHNICAL WRITER
Martin Marietta Services
09.1991 - 02.1994
TECHNICAL WRITER
BELCAN Engineering
11.1989 - 09.1991
COURSE WRITER/INSTRUCTOR
USAF
09.1986 - 11.1989
AVIONICS SYSTEMS TECHNICIAN
USAF
11.1981 - 09.1986
Bachelor of Science - BUSINESS INFORMATION SYSTEMS