Jerry Meece Jr
Lebanon,OH
Summary
Talented Manager offering 21years of experience and dedication to enhance employee satisfaction and business success. Diplomatic and friendly with strong dedication to employee training and satisfaction. Hardworking team player bringing necessary experience and knowledge to tackle any operations demand.
Overview
33
33
years of professional experience
1
1
Certification
Work History
General Manager
Frischs Big Boy
09.2019 - Current
- Over saw the day to day operations of a restaurant
- Managed a budget of a 4 million dollar store annually
- Responsible for the scheduling and training of all employees
- Oversaw annual reviews of all employees
- Responsible for all complaint management for customers
- Responsible for handling all vendors who entered the building
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
- Maintained compliance with company policies, objectives and communication goals
- Maintained all food cost and labor to company standards
- Increased sales to a 3 percent increase yearly
- Oversaw store sales growth achieving a top 20 store in the company
- Maintained strict compliance with food safety regulations, consistently achieving top health inspection ratings
- Collaborated with corporate leadership to align local operations with overarching company goals, ensuring consistent brand messaging and service quality
Supervisor
Mary Haven Youth Center
05.2003 - 08.2019
- Company Overview: (Warren County)
- Oversaw and optimized work of 15 Youth Care Specialists performing high-quality rehabilitation work
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
- Managed the supply ordering and oversaw a budget of $45,000 annually
- Performed yearly evaluations and reviews for 10 employees
- Maintained compliance with company policies, objectives and communication goals
- Partnered with and supported Youth Care Specialists to ensure state regulations, laws and established policies were enforced and adhered to throughout all operational facets
- Conducted scheduled and impromptu evaluations to assess work performance
- Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed
- Interviewed and trained new employees for Youth Care Specialist position
- Monitored employee performance and provided coaching and constructive guidance to address areas of concern
- Prepared and managed work schedules, vacation and sick time accurately on weekly basis
- Identified individual employee's unique work styles and adapted management methods
- Created and managed the implementation of treatment groups
- (Warren County)
Youth Care Specialist
Mary Haven Youth Center
12.1999 - 05.2003
- Company Overview: (Warren County)
- Educated clients on available services and processes to engage in program
- Helped case managers build, coordinate and lead programs supporting individuals with behavioral and addiction concerns
- Collaborated on program operations with Supervisors, including offering feedback from participants and improvement recommendations
- Detailed program operations and participant activities with comprehensive record keeping
- Worked with clients to improve life choices and maximize benefits of programs
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Selected to serve as Officer in Charge when a Supervisor was not on shift
- (Warren County)
Adult Service Provider
Production Services Unlimited
09.1996 - 12.1999
- Worked with clients to resolve behavioral problems, improve operations and provide exceptional customer service
- Prepared relevant safety documentation in conformance with OSHA Safety Management order
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Oversaw safety of clients and facility
- Served on Individual Education Plan teams
- Oversaw production training of clients for placement in community employment
- Performed documentation for State licensing
- Forklift Certified
Assembler
LAU Dayton
08.1995 - 12.1995
- Correctly and safely used variety of hand tools, machinery and cutting equipment to carry out job duties
- Closely inspected parts to ensure cleanliness and free of contaminants
- Recognized and reported defective material and equipment to shift supervisor
- Received and processed both written and verbal instructions, prints and work orders
- Completed durable assemblies and subassemblies with hand and power tools such as impact wrench and nail gun
- Checked position and alignments of each component to prevent errors and minimize materials waste
- Built containers and pack parts in accordance with detailed packing specifications
- Executed entire assembly process by accurately interpreting set-up sheets, work orders, drawings or blueprints
- Followed outlined specifications to implement effective assembly plans
- Verified part Numbers and placed parts in appropriate shipping containers
- Installed protective devices such as bracing, padding, or strapping to prevent shifting or damage during shipping
- Planned and paced work efficiently in order to meet daily, weekly, project or production goals
- Kept work areas clean by removing trash and debris and organized all tools in preparation for next shift
- Conducted quality assurance inspections on finished components and determined any unnoticed issues
- Observed all safety policies and procedures
Collector
F.A.C.S Group
01.1994 - 06.1995
- Persistently reached out to customers with extremely past due accounts to recover lost revenue
- Used scripted conversation prompts to convey current account information and obtain payments
- Used skip tracing and other techniques to locate debtors
- Trained new collections representatives on collections processes
- Trained new team members on scripts, company services and performance strategies and provided mentoring
- Maintained high volume of calls to meet demands of busy group
- Contacted customers to discuss payment schedules and set up or immediately process payments
- Monitored accounts for compliance with established payment plans and flagged those in violation
- Negotiated with accountholders to devise repayment plans and minimize collections receivables
- Set up drafts and processed immediate payments after conducting thorough research and analysis of account
- Worked in call center environment handling manual and automatically dialed outbound calls
- Applied training and persuasive communication strategies to overcome objections
- Collected on past due accounts with average 3 months delinquency
- Reviewed accounts for compliance with repayment agreements
- Delivered exceptional customer service on all calls while maintaining calm and professional demeanor in challenging circumstances
- Maintained compliance with fair debt practices and regulatory guidelines
Payment Processor
F.A.C.S. Group
03.1992 - 07.1993
- Created deposits worth over $150,000 for 10 different stores daily
- Supported management by processing invoices and documents with consistent on-time delivery
- Input financial data and produced reports
- Streamlined daily reporting information entry for efficient record keeping purposes
- Verified postings to ledgers to ensure proper entry and account balances
- Completed accurate daily documents, reports and invoices
- Entered figures using 10-key calculator to compute data quickly
- Strengthened financial operations by conducting bank reconciliations and financial reporting
- Entered financial data into company accounting database for verification and reconciliation, maintaining accurate and current accounts at all times
- Managed complex problem-solving for upper management to ensure on-time and cost-effective project completion
Team Trainer
Burger King
03.1992 - 07.1993
- Trained new employees in specific job requirements
- Demonstrated new products, procedures and techniques to employees
- Maintained current knowledge of all facets of operations
- Provided management with feedback regarding employee performance and training needs
- Cross-trained existing employees in order to maximize team performance
- Optimized safety and productivity by regularly cleaning and organizing work zones
- Mentored junior team members on protocols and procedures of each station to maximize contributions
- Mentored new team members by relaying information on company procedures, safety requirements and delivered constructive criticism upon completion of job tasks
- Worked up to 3 different stations each shift to provide optimal coverage and meet production goals
- Kept work areas clean, organized and safe to promote efficiency and team safety
Education
High School Diploma -
Lebanon High School
Lebanon, OH06.1993
Skills
- Issue resolution
- Priority management
- Staff management
- Leadership
- Budgeting
- Training and development
- Business Administration
- Conflict Resolution
- Negotiation
- Microsoft excel experience
- Microsoft Word experience
- Strategic planning
- Consulting
- Interpersonal communication
- Training and coaching
Certification
- Forklift Certified (Needs updated)
- Opota self defense certified
- CPR Certified
- Crisis Prevention Institute Certified
- Servsafe Certified
Accomplishments
- Oversaw the implementation of the PREP program for the entire county Juvenile court system.
- Oversaw all State documentation by all County departments for the program.
- Was the liaison for the county to the Ohio Department of Health and Ohio Planned Parenthood.
- Was named the outstanding program provider for Southwestern Ohio in 2019.
- Oversaw all program training of employees in the county juvenile court system.
Timeline
General Manager
Frischs Big Boy
09.2019 - Current
Supervisor
Mary Haven Youth Center
05.2003 - 08.2019
Youth Care Specialist
Mary Haven Youth Center
12.1999 - 05.2003
Adult Service Provider
Production Services Unlimited
09.1996 - 12.1999
Assembler
LAU Dayton
08.1995 - 12.1995
Collector
F.A.C.S Group
01.1994 - 06.1995
Payment Processor
F.A.C.S. Group
03.1992 - 07.1993
Team Trainer
Burger King
03.1992 - 07.1993
- Forklift Certified (Needs updated)
- Opota self defense certified
- CPR Certified
- Crisis Prevention Institute Certified
- Servsafe Certified
High School Diploma -
Lebanon High School
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