Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jerry Morgan

Nevada,TX

Summary

Dedicated and highly experienced Service Technician Level 3 with over thirty years of expertise in the alarm/ fire industry. Proficient in installation and maintenance of service equipment, inventory control, logistics, marketing, and management. Seeking to leverage my extensive knowledge and exceptional relationship-building skills to contribute to a dynamic organization. Summary of Qualifications: Proven track record in fire and burglar alarm systems installation and maintenance. Strong ability to manage inventory, logistics, marketing, and personnel. Exceptional interpersonal skills for effective relationship building with vendors, customers, employees, and peers. Proficient in planning, directing, and coordinating tasks to achieve organizational goals. Outstanding mentoring and training capabilities. Known for consistently going above and beyond expectations. Goal-oriented and highly self-motivated. Dependable and capable of working independently with minimal supervision. Excellent computer skills. Authoritative Lead Technician with 23 years overseeing smooth, efficient operations at security companies. Proficient in managing both digital engineering assets and departmental personnel. Prepared to apply deep technical knowledge and deft personnel management skills to streamline employers' technical operations.

Overview

30
30
years of professional experience

Work History

Lead technician

Convergent Technologies
11.2018 - Current
  • Responsible for maintaining and servicing fire and burglar alarm systems
  • Managed national key accounts, ensuring efficient processes and customer satisfaction
  • Supervised a team of three technicians as part of the branch leadership team
  • Installed and maintained burglar and fire alarm systems for national commercial accounts and key local accounts
  • Proficient in working with network cameras, addressable fire alarms, and conventional fire alarms
  • Conducted fire inspections for both national and local accounts
  • Specialized in advanced fire protection training
  • Consistently ranked in the top 5% in the branch for production and had the fewest go-backs.

Protection One/ ADT
01.1994 - 01.2017
  • Installed security panels, fire alarm panels, and access control panels for key local accounts and national commercial accounts
  • Achieved a top 5% ranking in the branch for production and had the lowest number of go-backs
  • Certifications:
  • Fire License RAS0461
  • MBFAA Level One
  • DMP Panel
  • AXXIS IP Cameras
  • Raspberry NVR
  • Speco and Samsung DVR
  • Brivo Access
  • Firelite
  • Honeywell
  • Silent Knight

Education

Diploma -

LV Berkner High School
Richardson, TX

Skills

  • Site Surveys
  • Schematic Interpretation
  • System Maintenance
  • Data Transportation Engineering

Timeline

Lead technician

Convergent Technologies
11.2018 - Current

Protection One/ ADT
01.1994 - 01.2017

Diploma -

LV Berkner High School
Jerry Morgan