Jerry Okekearu
United Kingdom
Summary
Experienced and Creative Multidisciplinary Professional with a background in Law, Finance, Public Administration, and Technology. Looking for ideally remote opportunities.
Overview
16
16
years of professional experience
Work History
Director of Partnerships
MONTHLY.NG
, Remote
10.2022 - Current
- Director of Partnerships and Head of Agent Services for a fast-growing Sub-Saharan Financial Technology startup company which focuses on building affordable finance products for the African market.
- Developed and built an estate agents’ affiliate network for the startup company to optimise sales via targeted referrals.
- Contributed to Web and Mobile App Development including but not limited to; content strategy, market launch strategy, user experience, and beta testing.
- Managed the startup company’s relationship with the agents under the affiliate network.
- Helped source and secure strategic partnerships with various stakeholders within the real estate technology industry.
Finance Officer (Contract)
NORTHUMBERLAND COUNTY COUNCIL
Hybrid Remote
10.2023 - 02.2024
- Specialised in Adult Social Care Finance, Systems & Information Services
- Ensured financial assessments, payments to providers, charges, individual placement agreements, payment audits and debt recovery information were processed in accordance with procedures and in order to provide advice and information for statutory returns.
- Analysed and Interpreted detailed data, made complex calculations, investigated enquiries and queries from clients, providers, and stakeholders. Completed work under minimal supervision with speed and accuracy in accordance with statutory policies, procedures and financial timescales
- Supported senior colleagues and contributed to the smooth running of the teams and department by providing an effective financial administration service.
- Communicated and liaised with a wide variety of people at all levels verbally and in writing including internal and external (eg. clients, care providers, care managers, senior management, payroll agencies, financial agents, DWP, other government departments and legal services) on adult social care financial issues
Administrative Officer
DEPARTMENT OF WORKS & PENSIONS UK
Newcastle, UK
07.2020 - 09.2022
- Developed administrative processes to achieve organizational objectives and improve office efficiency
- Provided excellent customer service to a diverse range of customers
- This included inbound and outbound telephony within a contact centre environment
- Made decisions regarding benefits entitlement by examining the available facts
- Assessed claims and dealt with enquiries via electronic means.
Remediation Specialist (Contract)
SANTANDER UK
Newcastle, UK
03.2020 - 06.2020
- Resolved AXA Store Cards insurance disputes for various past and present major retail clients in accordance with Financial Conduct Authority (FCA) regulations
- End-to-End Case Management - Data Gathering, Holistic Review and Redress Calculations using multiple systems.
Administrative Officer (Contract)
MINISTRY OF JUSTICE HM COURTS AND TRIBUNALS
Bradford, UK
10.2019 - 03.2020
- Reviewed complaints from Appellants and Legal Representatives in relation to their Social Security & Child Benefits Appeals
- Liaised regularly and officially with the relevant stakeholders i.e Government and social security agencies such as the DWP, HMRC and CSA
- Compliance checked and case managed appeals in accordance with the prevailing laws and regulations, from registration all through to the tribunal hearing before District Judges.
Co-founder and Director
INDOLU
06.2014 - 07.2019
- Managed business development roadmaps to add uniqueness and innovation to company success
- Utilized research to create actionable go-to-market strategy
- Analyzed and presented market trends, competitive behavior and shareholder concerns to positively impact business
- Collaborated with leadership team to launch and scale new businesses from ground up.
Fundraising Volunteer
CANCER RESEARCH UK
Leeds, UK
02.2013 - 03.2014
- Articulated campaign vision, purpose and appeal to potential donors while employing quality persuasion techniques
- Reached out to community contacts to promote cause, raise support and develop donor relationships
- Connected with donors via phone, email and in-person interactions.
Complaints Officer
LLOYDS BANKING GROUP
Leeds, UK
07.2012 - 12.2012
- Reviewed Payment Protection Insurance (PPI - Mortgages, Credit Cards, Loans) policy complaints from members of the public in a fast-paced regulated environment
- Investigated and administered complaints from their inception to conclusion in adherence to and compliance with Financial Services Authority (FSA, now Financial Conduct Authority - FCA & Prudential Regulation Authority - PRA) regulations and timescales
- Undertook within the scope of my team, Quality Assurance and Control duties as part of the organizational initiatives to maintain high standards
- Achieved and surpassed high quality and productivity objectives/targets in terms of letter writing, customer contact and number of cases resolved.
Senior Case Manager
CLAIMS ADVISORY GROUP
Manchester, UK
11.2011 - 06.2012
- Supervised and Resolved disputes/claims of mis-sold Payment Protection Insurance for members of the public
- Conducted detailed interviews and maintained meticulous documentation
- Liaised regularly with, as part of the claims process, financial institutions and independent public bodies such as the Financial Ombudsman Service and the Ministry of Justice
- Adhered to ethical principles and standards to protect clients' confidential information.
Legal Intern
ALUKO & OYEBODE
Lagos, Nigeria
04.2008 - 05.2008
- Attended and observed court proceedings assisting a team of barristers and solicitors and typed up reports
- Drafted Court Memos, updated clients and recorded minutes of meetings
- Engaged in detailed, confidential Legal Research involving government agencies for the firm
- Undertook general secretarial and administrative duties such as registering Letters for delivery, typing, photocopying etc
- Embarked upon and completed assigned practical projects involving the application of the law under the supervision of Senior Legal Counsels.
Education
1 Year Platinum Mentorship Programme - Diploma in Songwriting, Music Production And Music Business - Music
The Songwriting Academy UK
07.2023
LLB (Bachelor of Laws) - Law
University of Manchester
07-2011
Skills
- Business Development
- Mediation and Arbitration
- Administration
- Policy Development
- Data Analysis
- UI/UX Research and Design
- Digital Sales and Marketing
- Project Management
- Creative and Professional Writing
- Music - Vocals and Piano
Timeline
Finance Officer (Contract)
NORTHUMBERLAND COUNTY COUNCIL
10.2023 - 02.2024
Director of Partnerships
MONTHLY.NG
10.2022 - Current
Administrative Officer
DEPARTMENT OF WORKS & PENSIONS UK
07.2020 - 09.2022
Remediation Specialist (Contract)
SANTANDER UK
03.2020 - 06.2020
Administrative Officer (Contract)
MINISTRY OF JUSTICE HM COURTS AND TRIBUNALS
10.2019 - 03.2020
Co-founder and Director
INDOLU
06.2014 - 07.2019
Fundraising Volunteer
CANCER RESEARCH UK
02.2013 - 03.2014
Complaints Officer
LLOYDS BANKING GROUP
07.2012 - 12.2012
Senior Case Manager
CLAIMS ADVISORY GROUP
11.2011 - 06.2012
Legal Intern
ALUKO & OYEBODE
04.2008 - 05.2008
1 Year Platinum Mentorship Programme - Diploma in Songwriting, Music Production And Music Business - Music
The Songwriting Academy UK
LLB (Bachelor of Laws) - Law
University of Manchester