Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Jerry Owens

Jerry Owens

Conway,SC

Summary

Results-driven retail store manager with over 12 years of retail management experience while exceeding sales targets. Talented at creating customer-centric cultures and enhancing store atmospheres increasing customer loyalty, store branding, and revenue growth.

Proven track record in strategic planning, staff development, and customer relationship management. Expertise in inventory control, visual merchandising, inventory management, and driving operational efficiencies.

Also have a national account

Overview

23
23
years of professional experience
1
1
Certification

Work History

Book Author

Self
Conway, SC
01.2023 - Current
  • Authoring a comprehensive guide for K-12 educational administrators for building and maintaining sports fields and aesthetics-pleasing campuses that inspire learning and well-being.
  • Using landscaping to assist in the learning process such as providing space for leisure, interacting with landscape components, as well as outdoor lessons and revisions. Inspires students to appreciate nature.

Grounds Maintenance Supervisor

Poway Unified School District
Poway, CA
05.2019 - 12.2022
  • Display leadership by directing the turf, landscaping, and grounds department for 41 public educational centers and two support centers. (3rd largest school district in Southern CA).
  • Oversight of equipment fleet, inventory, $1.5M budget, projects, procurement, purchasing services, and departmental analysis.
  • Assessed soil and landscape conditions, selecting appropriate plants, trees, and shrubs for projects for visual appeal.
  • Streamlined work processes for increased efficiency, delegating tasks to 31 team members based on their skills and expertise.

Director of Retail Sales & Store Operations

Batteries Plus
Vista, CA
08.2009 - 01.2013
  • Directed the daily operations of a single store, later expanding to 3 franchised retail operations.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Oversight of stock, inventory, deliveries, and orders. Each store carried over 1,300 SKU's.
  • Maximized sales and minimized shrinkage (2%) through excellent customer service, training, and adherence to standard practices.
  • Set regional and national sales records. Awarded "New Franchise of the Year".

Cashier Trainer/Departmental Sales

Expo Design Center (Home Depot Subsidiary)
Encinitas, CA
09.2008 - 04.2009
  • Trained new employees by providing clear instructions on POS functions and proper cash-handling instructions.
  • Completed detailed end-of-day reports, verifying sales totals matched cash drawer amounts for accurate record keeping.
  • Managed returns, exchanges, and refunds under store policy.
  • Averaged $384/hr in sales by providing strong rapport with customers and recommending appropriate products/services based on their needs.

Business Development & Sales Manager

Others
Varies
01.2002 - 01.2007

General Manager, Woerner Turf & Garden Center, Marietta, GA

  • Managed budget implementations, employee reviews, training, delivery schedules, and product installation consultation.
  • Generated 46% profits over previous year.

Kohl's Department Store, Marietta, GA

  • Multiple duties included, Cashiering, Back Freight, Departmental Sales, and Security & Loss Prevention.

Education

Associate of Applied Science - Turfgrass Management

NC State University
Raleigh, NC

Diploma And Certificates -

Alison E-Learning

Skills

  • Optimizing Retail Operations through Team Leadership
  • Monitor Sales, Financial, & Performance Metrics
  • Strong Customer Service Focus & Engagement for Upsells
  • HR Management, Team Motivation, & Mentoring
  • Inventory & Shrinkage Controls, Cycle Counts & Plan-O-Grams
  • Excellent Analytical, Problem-Solving, & Time Management Skills

Certification

  • Adult & Infant CPR/AED & First Aid Expires May, 2025
  • Forklift Operator Safety Training for Lift Classes 1-7
  • Over +20 Professional Level Development Certificates for Mid-Senior Management

Timeline

Book Author

Self
01.2023 - Current

Grounds Maintenance Supervisor

Poway Unified School District
05.2019 - 12.2022

Director of Retail Sales & Store Operations

Batteries Plus
08.2009 - 01.2013

Cashier Trainer/Departmental Sales

Expo Design Center (Home Depot Subsidiary)
09.2008 - 04.2009

Business Development & Sales Manager

Others
01.2002 - 01.2007

Associate of Applied Science - Turfgrass Management

NC State University

Diploma And Certificates -

Alison E-Learning
Jerry Owens