Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jerry Padilla

San Antonio

Summary

Dynamic Regional Operations Manager with a proven track record at J Pizana Corp, excelling in negotiation and communication. Successfully expanded business territories and enhanced client relationships. Adept at managing complex logistics and financial operations, ensuring compliance and optimal performance. Recognized for adaptability and customer service excellence, consistently achieving targets and driving growth.

Overview

11
11
years of professional experience

Work History

Regional Operations Manager

J Pizana Corp
San Antonio
04.2019 - 06.2025
  • Prepare and post journal entries to the general ledger, ensuring accuracy in debits and credits.
  • Conducted thorough account analysis and balance sheet reconciliation to maintain accurate financial records.
  • Mentor junior staff members, providing guidance on accounting practices and professional development.
  • Support audits by providing the necessary documentation and explanations for financial transactions.
  • Keep daily and weekly reports updated on a daily basis.
  • Made sure all of the locations are up to date with compliance with city and state ordinances, and state and city stickers on a yearly basis.
  • Set up appointments with business owners to provide our services and products to them in a meeting-style arrangement.
  • Coordinated logistics and supply chain activities to ensure timely product delivery when stores needed installations with our games and arms.
  • Managed vendor relationships, negotiated contracts and service agreements effectively, and also gained additional locations and clientele through negotiation.
  • Oversaw inventory management systems to maintain optimal stock levels across the region with routers, chairs, game terminals, ATMs, Cat 5 cables, screens, bill acceptors, and printers.
  • Coordinated with other regional managers to ensure consistency in processes across multiple locations, and to cross-verify the other regional manager with accounting and logistics.
  • Multi-city sales to expand business, start new territories and markets for the company, and establish new routes.
  • Maintain game terminals and ATMs, including fixing bill acceptors, printers, new screen replacements, diagnosing issues, and updating terminals accordingly.

Barbershop Owner

Goodvibes Barber Co.
Salt Lake City
06.2015 - 04.2019
  • Managed daily operations and customer interactions
  • Maintained relationships with existing clients by providing superior customer service.
  • Developed marketing strategies to attract new clients
  • Trained staff on grooming techniques, customer service, and new styles, keeping them up with new trends and products.
  • Maintained inventory and ordered supplies efficiently
  • Implemented health and safety standards per Utah code and maintained at all times.
  • Coordinated scheduling for barbers and appointments.
  • Ensured compliance with local, state, and federal regulations.
  • Oversaw budgeting and financial management.
  • Provided direction and guidance to employees even help them start their own shop and evolve as a barber.
  • Promoted business on social media platforms to maximize brand identity and generate revenue and acknowledgement of new barbers or current barbers.
  • Collaborated with other owners on joint ventures and shared resources.

Sales Representative

T-Mobile
West Valley City
02.2014 - 11.2017
  • Engaged customers to understand their needs and recommend appropriate solutions.
  • Collaborated with team members to develop effective sales strategies and promotions.
  • Delivered product demonstrations, showcasing features and benefits to customers in detail.
  • Handled customer inquiries and resolved issues to satisfaction.
  • Processed transactions accurately using point-of-sale systems and software tools.
  • Trained new sales staff on company policies, procedures, and best practices.
  • Triple crowned on a monthly basis means you achieve all goals and expectations in all metrics as an individual rep each month.
  • Call customer service if the customer needs the situation escalated, so they do not leave furious, and help until it is resolved.
  • Sell new promotions and products on a monthly basis when new products come out and deals.
  • Organize team meetings for new promotions, and strategize game plans on how to pitch new promotions to existing customers, as well as new customers.
  • Fully set up phones with contacts and all data transferred for the customer, and accessories including tempered glass screen protectors.
  • Nightly closing and day audits.

Real Estate Agent

Equity Realty
Salt Lake City
01.2014 - 06.2017
  • Assisted clients in buying and selling residential properties.
  • Scheduled and hosted open houses for potential buyers.
  • Prepared property listings on MLS and updated and needed.
  • Guided clients through the entire real estate transaction process from pre approval process all the way through to closing.
  • Collaborated with mortgage lenders to facilitate financing options for clients and how we can help boost credit as well if needed.
  • Negotiated offers and counteroffers between buyers and sellers
  • Responded promptly to client inquiries via phone or email.
  • Coordinated appointments for showings for potential buyers.
  • Set comps for potential home buyers so they can compare other listings to the home they are actively looking at.
  • Facilitated seller-finance deals.
  • Conducted property inspections and appraisals to ensure compliance with applicable regulations and standards.

Education

High School Diploma -

Highland High School
Salt Lake City
06-2013

Skills

  • Product knowledge, I like having a deep understanding of the products or services being sold, including benefits, features, and all aspects of the business to help represent the company to its full potential
  • Closing skills are proficient in guiding prospects through the sales process, securing deals, and getting around any obstacles clients might have
  • Negotiation: I can negotiate terms and conditions with clients to reach mutually beneficial agreements
  • Communication includes excellent verbal and written communication skills, with active listening skills, and the ability to respond to customers' needs and concerns
  • Time management: I am able to prioritize tasks, manage multiple projects, and meet deadlines in a timely manner
  • Adaptability is the ability to adjust sales strategies and approaches based on changing market conditions or customer needs
  • Customer service I love turning a horrible situation into a happy one, even if it takes all resources to get the problem resolved, I am willing to do that for customers and clients

Languages

English
Professional
Spanish
Professional

Timeline

Regional Operations Manager

J Pizana Corp
04.2019 - 06.2025

Barbershop Owner

Goodvibes Barber Co.
06.2015 - 04.2019

Sales Representative

T-Mobile
02.2014 - 11.2017

Real Estate Agent

Equity Realty
01.2014 - 06.2017

High School Diploma -

Highland High School
Jerry Padilla