Summary
Overview
Work History
Education
Skills
GOLF, YARD WORK, WATCH COLLEGE FOOTBALL
Timeline
Generic

JERRY PATTERSON

Bartlett,IL

Summary

Detail-oriented Warranty Administrator with a well-coordinated and proactive approach to verifying information, following up with manufacturers and solving customer concerns. Excellent multitasking and communication skills. Offering [Number] years of related experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

41
41
years of professional experience

Work History

Warranty Administrator

Landers Nissan
03.2007 - Current
  • Collaborated with service technicians to accurately diagnose vehicle issues and determine warrantable repairs.
  • Maintained thorough records of all warranty claims, ensuring accurate documentation and timely submissions.
  • Stayed up-to-date on changes in manufacturer warranties and communicated updates to service department staff as necessary.
  • Negotiated goodwill assistance from manufacturers when appropriate, securing financial relief for customers facing costly non-warranty repairs.
  • Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
  • Processed claim paperwork and followed up on missing information to complete processing.
  • Monitored factory recalls and announcements to stay on top of changes.
  • Resubmitted rejected claims or received write-off authorization to maintain records and proper documentation.
  • Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
  • Posted payments to accounts and maintained records.

Teacher

MEMPHIS/SHELBY COUNTY SCHOOL SYSTEM
01.1983 - 03.2018
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Incorporated multiple types of teaching strategies into classroom.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Graded and evaluated student assignments, papers, and course work.
  • Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
  • Participated in parent teacher conference to discuss developments of students and increase support.
  • Planned and implemented integrated lessons to meet national standards.
  • Developed and administered tests for students to measure academic proficiency and understanding.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
  • Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
  • Prepared quizzes, tests and examinations to gauge how well students were learning.

Education

Bachelor of Science - Education

MEMPHIS STATE UNIVERSITY
Memphis, TN
12.1983

High School Diploma -

EVANGELICAL CHRISTAIN SCHOOL
Cordova, TN
05.1979

Skills

  • Compliance Reviews
  • Policy Management
  • Paperwork Processing
  • Paperwork Coordination
  • Records Maintenance
  • Claims Processing
  • Problem Solving
  • Continuous Improvement
  • Telephone Etiquette
  • Claim Processing
  • Claim Amount Calculations

GOLF, YARD WORK, WATCH COLLEGE FOOTBALL

I ENJOY BEING OUTSIDE. I LIKE TO STAY BUSY! THE WEEKENDS OF COLLEGE FOOTBALL ARE PRIMETIME FOR RELAXATION IN FRONT OF THE TV!

Timeline

Warranty Administrator

Landers Nissan
03.2007 - Current

Teacher

MEMPHIS/SHELBY COUNTY SCHOOL SYSTEM
01.1983 - 03.2018

Bachelor of Science - Education

MEMPHIS STATE UNIVERSITY

High School Diploma -

EVANGELICAL CHRISTAIN SCHOOL

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JERRY PATTERSON