Karen Phillips
Ottumwa,IA
Summary
Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Experienced in purchasing and receiving and inventory management. Top-notch management abilities in financial, personnel and clerical areas.
Overview
34
34
years of professional experience
Work History
Student Accounts Specialist
Indian Hills Community College
08.2023 - Current
- Daily receipting and balancing of credit and non-credit accounts.
- Assign past due accounts to agencies for collection.
- Creation and mailing of student invoices/statements as needed.
- Assist in an annual coordination and preparation of IRS tax form 1098T to students.
- Coordination of Offset Program processing and receipting.
- Analyze past due accounts and preparation of annual listing for bad debt write- off.
- Daily and monthly reconciliation of bookstore charges to student accounts.
- Process Sponsor billings.
- Outside scholarships and third -party payments.
- Create and maintain files of IHCC invoices to outside parties, receipting of payments, and follow-up as neede to obtain payments.
- Interact effectively with students and vendors via phone, in person, and through email.
Manager, Office Manager
O'Hara Hardware, Inc.
12.1989 - 05.2023
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Updated reports, managed accounts, and generated reports for company database.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Maximized cash flow through optimal billing and collection processes.
- Prepared and submitted monthly, quarterly and annual financial statements to inform decision-makers.
- Reconciled monthly and yearly purchases and sales.
- inventory
- Purchasing and receiving.
- Create and approve Po's.
- Process insurance claims and renewals.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Prepared accurate and timely tax documents.
Education
High School Diploma -
Ottumwa High School
Ottumwa, IAAssociate of Arts -
Indian Hills Community College
Ottumwa, IABachelor of Arts -
Buena Vista University
Storm Lake, IASkills
- Billing and Invoicing
- Banking Operations
- Excellent Multitasking Abilities
- Microsoft Office
- Administering Payroll
- Cash Flow and Reconciliation
- Accounts Payable and Receivable
- Biweekly Payroll Processing
- Customer Relations
- Debt Collection
- Process Tax Documents
- Inventory Control and Reconciliation
- Purchasing and Receiving
- Create and Approve PO's
- Insurance and Incident Reports
Accomplishments
Past President Ottumwa Ambassadors
Past Board Member Ottumwa Chamber of Commerce
Member of Iowa Retail Hardware Association
Timeline
Student Accounts Specialist
Indian Hills Community College
08.2023 - Current
Manager, Office Manager
O'Hara Hardware, Inc.
12.1989 - 05.2023
High School Diploma -
Ottumwa High School
Associate of Arts -
Indian Hills Community College
Bachelor of Arts -
Buena Vista University
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