Summary
Overview
Work History
Education
Skills
Career Overview
Timeline
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JERRY RACINE

Willingboro,NJ

Summary

Dynamic professional with a proven track record at Jos. A. Bank Clothiers, excelling in sales strategy and customer service. Adept at inventory management and staff training, I consistently achieved top consultant status, enhancing customer satisfaction and driving revenue growth. Strong communicator with a commitment to operational excellence and team development. Resourceful Store Supervisor known for high productivity and efficient task completion. Skilled in inventory management, staff training, and customer service, ensuring smooth store operations. Excel in communication, leadership, and problem-solving to enhance team performance and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Store Supervisor

Squishable
Cherry Hill, New Jersey
11.2024 - Current
  • Supervised daily store operations ensuring efficient workflow and staff coordination.
  • Trained new employees on company policies and customer service techniques.
  • Monitored inventory levels to maintain stock availability and organization.
  • Handled customer inquiries and resolved issues to enhance satisfaction.

Senior Styling Consultant

Jos. A. Bank Clothiers
Mt. Laurel, NJ
06.2023 - 08.2024
  • Spearheaded day-to-day operations with a focus on optimizing efficiency, including meticulous order quantity documentation, seamless fulfillment of logistic duties such as order picking and packing.
  • Played a pivotal role in team development by conducting comprehensive training sessions for team members, ensuring a high level of competence and collaboration within the workforce.
  • Maintained a reputation for delivering exceptional customer experiences, consistently achieving top consultant status in customer reviews.
  • Orchestrated effective inventory management strategies, ensuring product availability and minimizing discrepancies.
  • Actively participated in enhancing visual merchandising and display, contributing to an appealing in-store environment that attracted and retained customers.
  • Leveraged strong interpersonal skills to consult with clients on product purchases, effectively addressing their needs and preferences.
  • Established and nurtured corporate partnerships, fostering mutually beneficial relationships for sustained business growth.
  • Proactively engaged in stakeholder management, building and maintaining positive relationships with clients and team members.

Business Office Manager

Bipolar Extreme LLC
Willingboro, NJ
06.2022 - 04.2023
  • Orchestrated day-to-day operations, showcasing exceptional multitasking abilities in managing sales, orders, marketing, advertising, and inventory, contributing to the business's overall success.
  • Delegated tasks effectively, ensuring streamlined administrative processes and optimal team productivity.
  • Spearheaded lead generation initiatives, tracking conversion rates to identify and capitalize on high-performing strategies.
  • Cultivated strong client relationships through active communication, ensuring client engagement and satisfaction.
  • Innovated marketing strategies, studying social media analytics to tailor campaigns for maximum impact.
  • Produced compelling marketing ads, fostered a robust social media presence, and conducted product photography and fulfillment activities.
  • Scouted and participated in marketing events, creating promotional campaigns to enhance brand visibility and reach.

Assistant Manager

Prime Group Holdings
Lindenwold, NJ
12.2020 - 04.2021
  • Oversaw the management of multiple multi-million dollar facilities, demonstrating a keen eye for detail and ensuring operational excellence.
  • Conducted efficient data entry for new and existing leads, contributing to the development of a robust customer database for targeted marketing strategies.
  • Successfully closed sales deals, showcasing strong negotiation skills and achieving revenue targets.
  • Implemented a proactive approach to tracking daily sales revenue, consistently surpassing company expectations and contributing to the overall financial success of the business.
  • Played a key role in property management, ensuring a well-maintained and organized environment for both staff and customers.
  • Facilitated seamless processing of bank deposits, maintaining accuracy in balancing checks, cash, and daily reports.
  • Actively participated in the day-to-day operations of managing the facility, demonstrating versatility and a hands-on approach to problem-solving.
  • Conducted regular audits of cash drawers, ensuring financial accuracy and compliance with company policies.

Marketing and Sales Membership Director

LA Fitness
West Orange, NJ
06.2019 - 08.2019
  • Formulated dynamic marketing strategies to drive sales, contributing to increased membership sign-ups and revenue growth.
  • Conducted efficient data entry to maintain a comprehensive customer database for targeted marketing campaigns.
  • Proactively generated leads and contacted customers, showcasing effective communication skills to drive successful sales outcomes.
  • Developed and maintained strong rapport with gym members, fostering a positive and engaged community.
  • Executed strategic membership deals, demonstrating a keen understanding of customer needs and preferences.
  • Managed the gym facility, overseeing equipment maintenance and ensuring a safe and welcoming environment for members.
  • Effectively handled front desk responsibilities and various ad-hoc duties, showcasing versatility and adaptability.
  • Directed tours for potential customers, providing detailed information and assistance with machine equipment.
  • Implemented email marketing campaigns, sending out promotional emails to attract and retain customers.

Education

Bachelor of Science - Business Administration, Management Track and Music Business

Albright College
Reading, PA
05.2019

Skills

  • Google Docs
  • Microsoft Word
  • Excel
  • Inventory management
  • Staff training
  • Sales strategy
  • Customer service
  • CPR/AED Certified

Career Overview

  • Jos. A. Bank Clothiers, Mt. Laurel, NJ, Senior Styling Consultant, 06/01/23, 08/31/24, Spearheaded day-to-day operations with a focus on optimizing efficiency, including meticulous order quantity documentation, seamless fulfillment of logistic duties such as order picking and packing., Maintained a reputation for delivering exceptional customer experiences, consistently achieving top consultant status in customer reviews., Orchestrated effective inventory management strategies, ensuring product availability and minimizing discrepancies., Actively participated in enhancing visual merchandising and display, contributing to an appealing in-store environment that attracted and retained customers., Leveraged strong interpersonal skills to consult with clients on product purchases, effectively addressing their needs and preferences., Established and nurtured corporate partnerships, fostering mutually beneficial relationships for sustained business growth., Proactively engaged in stakeholder management, building and maintaining positive relationships with clients and team members.
  • Bipolar Extreme LLC, Willingboro, NJ, Business Office Manager, 06/01/22, 04/30/23, Orchestrated day-to-day operations, showcasing exceptional multitasking abilities in managing sales, orders, marketing, advertising, and inventory, contributing to the business's overall success., Delegated tasks effectively, ensuring streamlined administrative processes and optimal team productivity., Spearheaded lead generation initiatives, tracking conversion rates to identify and capitalize on high-performing strategies., Cultivated strong client relationships through active communication, ensuring client engagement and satisfaction., Innovated marketing strategies, studying social media analytics to tailor campaigns for maximum impact., Produced compelling marketing ads, fostered a robust social media presence, and conducted product photography and fulfillment activities., Scouted and participated in marketing events, creating promotional campaigns to enhance brand visibility and reach.
  • Prime Group Holdings, Lindenwold, NJ, Assistant Manager, 12/01/20, 04/30/21, Oversaw the management of multiple multi-million dollar facilities, demonstrating a keen eye for detail and ensuring operational excellence., Conducted efficient data entry for new and existing leads, contributing to the development of a robust customer database for targeted marketing strategies., Successfully closed sales deals, showcasing strong negotiation skills and achieving revenue targets., Implemented a proactive approach to tracking daily sales revenue, consistently surpassing company expectations and contributing to the overall financial success of the business., Played a key role in property management, ensuring a well-maintained and organized environment for both staff and customers., Facilitated seamless processing of bank deposits, maintaining accuracy in balancing checks, cash, and daily reports., Actively participated in the day-to-day operations of managing the facility, demonstrating versatility and a hands-on approach to problem-solving., Conducted regular audits of cash drawers, ensuring financial accuracy and compliance with company policies.
  • Forem Facility Management, Newark, New Jersey, Administration, 08/01/19, 09/30/19, Executed precise administration duties, meticulously noting order quantities and ensuring seamless logistics operations., Collaborated effectively with team members, fostering a cooperative and efficient work environment., Played a vital role in quality control, overseeing the condition of produce orders to prevent damage, ensuring products met high standards., Spearheaded efforts to guarantee delivery efficiency and minimize errors in both delivery and logistics processes., Implemented rigorous checks to match Minimum Order Quantity (MOQ) with invoices, maintaining accuracy and compliance with supplier agreements., Proactively identified and resolved potential issues, contributing to the smooth functioning of daily operations., Demonstrated a keen eye for detail in safeguarding against delivery and logistic errors, minimizing the impact on overall operations.
  • LA Fitness, West Orange, NJ, Marketing and Sales Membership Director, 06/01/19, 08/31/19, Formulated dynamic marketing strategies to drive sales, contributing to increased membership sign-ups and revenue growth., Conducted efficient data entry to maintain a comprehensive customer database for targeted marketing campaigns., Proactively generated leads and contacted customers, showcasing effective communication skills to drive successful sales outcomes., Developed and maintained strong rapport with gym members, fostering a positive and engaged community., Executed strategic membership deals, demonstrating a keen understanding of customer needs and preferences., Managed the gym facility, overseeing equipment maintenance and ensuring a safe and welcoming environment for members., Effectively handled front desk responsibilities and various ad-hoc duties, showcasing versatility and adaptability., Directed tours for potential customers, providing detailed information and assistance with machine equipment., Implemented email marketing campaigns, sending out promotional emails to attract and retain customers.

Timeline

Store Supervisor

Squishable
11.2024 - Current

Senior Styling Consultant

Jos. A. Bank Clothiers
06.2023 - 08.2024

Business Office Manager

Bipolar Extreme LLC
06.2022 - 04.2023

Assistant Manager

Prime Group Holdings
12.2020 - 04.2021

Marketing and Sales Membership Director

LA Fitness
06.2019 - 08.2019

Bachelor of Science - Business Administration, Management Track and Music Business

Albright College