Jerry Riggs

Managed daily operations of the department, ensuring smooth workflow and timely completion of tasks.

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Provided prescription services for patients that were underfunded and had no medical insurance.
• Over saw purchasing of prescription drug inventory that was sourced thru pharmaceutical companies Prescription Assistance Programs and 340b sources.
• Worked with diabetic educator to train patients on blood sugar monitoring devices and medication delivery systems.

• Kept prescription drugs and controlled substances safe and secure in pharmacy.
• Promoted pharmacy services to patients and medical providers.
• Collaborated with physicians and patients on proper dosage and potential adverse drug interactions.
• Filled and dispensed 350 prescriptions daily.
• Counseled patients on proper use of over-the-counter medications and explained potential side effects.
• Streamlined pharmacy operations for increased efficiency through effective inventory management and staff scheduling.

• Reduced operational costs through diligent expense tracking and implementation of cost-saving measures.
• Oversaw all aspects of pharmacist staffing for 12-18 pharmacies including recruitment, hiring decisions, scheduling optimization, and conflict resolution among team members.
• Managed budgeting process for multiple locations, ensuring financial stability without sacrificing quality of service or patient care standards.
• Collaborated with store managers to develop strategic plans for increasing sales and profitability within the district.
• Championed employee engagement efforts by organizing team-building activities and offering regular feedback on individual performance levels.

• Reduced operational costs through diligent expense tracking and implementation of cost-saving measures such as point of sale replenishment for prescription drugs.
• Oversaw all aspects of staffing for 12 pharmacies including recruitment, hiring decisions, scheduling optimization, and conflict resolution among team members.
• Managed budgeting process for multiple locations, ensuring financial stability without sacrificing quality of service or patient care standards.
• Enhanced pharmacy efficiency by streamlining inventory management processes and implementing innovative ordering systems.
• Led successful initiatives focused on improving pharmacy workflow processes, resulting in decreased wait times for customers.

• Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
• Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
• Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
• Increased revenue by 100% over 2 years through effective promotions, marketing strategies, and cross-selling initiatives.
• Oversaw procurement processes to ensure adequate stock levels while minimizing waste from expired products.

• Collaborated with interdisciplinary teams to optimize patient care plans and achieve positive treatment outcomes.
• Managed budgets effectively, ensuring adequate funding for pharmaceutical supplies and departmental operations.
• Optimized inventory management systems ensuring appropriate stock levels are maintained at all times.
• Launched successful pharmacist-led clinical services, enhancing the level of expertise on offer to patients.
• Spearheaded efforts to improve patient education regarding medications, fostering better adherence rates and treatment outcomes.