Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jerry Rogers

Oceanside,CA

Summary

Dynamic and dedicated professional with extensive experience in customer service, particularly as a server, cashier, and cook. Proven ability to enhance client satisfaction through exceptional communication and multitasking skills. Skilled in appointment scheduling and cash handling, consistently delivering a positive experience while maintaining operational efficiency. Owned and operated my own Hair Styling business.

Overview

17
17
years of professional experience

Work History

Hair Stylist

Self
06.2008 - Current


  • Built a loyal clientele through exceptional customer service and attention to detail in styling technique.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Mixed pigments and used proper techniques to achieve desired color.

Server

Double Tap
10.2024 - 03.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Applebee's
11.2023 - 10.2024
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Shift Leader

Whataburger
10.2021 - 11.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Ran cash register and POS
  • Cooked and prepped

Manager, Cook, Cashier

Van's Grocery
02.2019 - 11.2023

• Managed daily activities, ensuring smooth operations at store opening and closing.


• Managed stock levels and ensured adequate inventory.


• Prepared food items from scratch, to order.


•Managed daily operations of the cash register, with accuracy.

Server

El Toro
01.2018 - 01.2019

• Engaged with guests through personalized menu suggestions.

• Performed steps of service, keeping drinks full, and tables clean and clear.

• Maintained proper plating standards for all served dishes.

• Processed transactions with accuracy and attention to detail.

• Completed multiple cleaning assignments throughout working hours.

Education

Graduate Certificate - Cosmetology

Trinity Valley Community College
Athens, TX
06.2008

Diploma -

Palestine High School
Palestine, TX
06.2006

Skills

  • Quick learner
  • Client consultation
  • Appointment scheduling
  • Schedule management
  • Advanced communication skills
  • Staff management
  • Excellent customer service
  • Punctual
  • Multitasking
  • Cash register
  • POS software
  • Food prep
  • Cooking

Timeline

Server

Double Tap
10.2024 - 03.2025

Server

Applebee's
11.2023 - 10.2024

Shift Leader

Whataburger
10.2021 - 11.2023

Manager, Cook, Cashier

Van's Grocery
02.2019 - 11.2023

Server

El Toro
01.2018 - 01.2019

Hair Stylist

Self
06.2008 - Current

Graduate Certificate - Cosmetology

Trinity Valley Community College

Diploma -

Palestine High School
Jerry Rogers