Hi, I’m
Jerry Smith
Slidell,LA
Summary
Customer-oriented Store Manager offering over [20] years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
14
years of professional experience
Work History
Rooms To GoCovington, LA
General Store Manager
11.2018 - 05.2022
Job overview
- Developed and managed annual budget for the store
- Drafted strategic plans for increasing customer satisfaction levels
- Monitored staff performance and provided feedback to ensure service standards were met
- Resolved customer complaints promptly and professionally
- Reviewed daily financial statements to identify areas of improvement
- Recruited, hired, trained, supervised, evaluated, and managed staff members.
Hobby LobbyCovington, LA
Store Manager
03.2014 - 08.2018
Job overview
- Recruited, trained and supervised new employees
- Developed strategies to maximize sales and profitability
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage
- Monitored inventory levels and placed orders to restock shelves.
CVS PharmacyMetairie, LA
Store Manager
02.2010 - 02.2014
Job overview
- Conducted daily store operations, including opening and closing procedures and cash handling
- Monitored inventory levels and placed orders to restock shelves
- Developed strategies to maximize sales and profitability
- Resolved customer complaints in a timely manner.
Ashley Furniture HomestoreNew Orleans, LA
Store Manager
05.2022 - 05.2024
Job overview
- Skilled at working independently and collaboratively in a team environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Organized and detail-oriented with a strong work ethic.
Education
Nunez Community College
Associate of Applied Science Plant from Manitance
Chemical Manufacturers
August 2014
University of Phoenix New Orleans
Bachelor of Science from Business Management
July 2007
Skills
- Promotional planning
- Budget Administration
- Loss Prevention
- Employee Supervision
- Customer Service
- Inventory Management
- Time Management
- Staff Training
- Customer Relations
- Budgeting and Cost Control
- Policies and Procedures
- Recruiting and Hiring
Work Preference
Work Type
Full TimeLocation Preference
RemoteOn-SiteHybridImportant To Me
Company CultureWork-life balancePaid sick leaveHealthcare benefits401k matchPaid time offTeam Building / Company RetreatsWork from home optionStock Options / Equity / Profit SharingPersonal development programsTimeline
Store Manager
Ashley Furniture Homestore
05.2022 - 05.2024
General Store Manager
Rooms To Go
11.2018 - 05.2022
Store Manager
Hobby Lobby
03.2014 - 08.2018
Store Manager
CVS Pharmacy
02.2010 - 02.2014
Nunez Community College
Associate of Applied Science Plant from Manitance
Chemical Manufacturers
University of Phoenix New Orleans
Bachelor of Science from Business Management